We had a great stay here! It was clean and well maintained, although older and showing some wear and tear. It also was slightly misleading- it says ocean view- you can see a sliver of the ocean in the distance but itâs not a great view. Itâs on the 6th floor, but the way the floors are numbered, itâs really the 3rd floor (probably part of the issue with the view). It also says thereâs a ârooftop poolâ- the pool is on the 5th floor, so really pretty close to ground level. It also closed extremely early every night, around 8-8:15. Beach chairs are provided in the room to carry out; be aware that the beach chairs provided for the resort are NOT allowed to be used by anyone renting through Vacasa. Overall though, these were minor things and we had a good stay. The rental was a good space for us and close to many restaurants, and the beach was beautiful.
Had a great stay with my two adult daughters. Everything was great. The only exception was the lack of being able to rent beach chairs and umbrellas at the beach. Was told we were not allowed to rent. It was quite embarrassing due to the reaction from the resort rentals at the beach. We were blind sided by this. When inquiring about beach chairs and umbrellas ahead of time we were under the impression they were available and not that we were banded from renting at the beach. Everything else was great.
Great place for my sister and I for a short get away!
I have been to Marco island numerous times so knew about the places I wanted to visit snd eat while we were there. I loved the location snd covered parking! Easy to get to beach snd pool once you understand the property layout
Property was nice, but needed some work. The toilet in the 2nd bathroom would run every 5 minutes. The switches did not correspond to any of the lights in the rooms. Some outlets needed replaced as you would plug in the plug and it would fall right out. The kitchen was a little understocked for a family of 4. The gnat problem is a big one. Gnats would come into the living room at night with all windows and doors closed. Gnats were in the pool and hot tub. You could not sit outside on the balcony without getting overwhelmed by the gnats. Beds were comfortable and the staff were friendly.
I never checked in. With the tropical storm and uncertainty of the weather and horrible treatment when I asked for your own policy on disaster relief and accommodations if there were issues at the location, which were never provided and all I was told it would be escalated to the local team, I felt it was unsafe to bring my kids down there.
The apartment was clean and organized. Was very impressed with finishes and furniture. I get why there was a beach chair with the unit, as I never figured out how to arrange for the resort chairs. The balcony overlooking the pool also had a peak at the gulf and was super sunny late in the afternoon. The staff was polite and professional at all times. Quieter than the neighboring resorts, so perfect for relaxing!
Read the reviews from months ago about slow drains and sluggish toilets before I booked but figured that someone had surely addressed these issues. After two days of stinking sinks and running toilets finally got someone at Vacasa to authorize a visit from a plumber. He fixed everything in an hour. Amazing! Marco beach is a beautiful condo complex but a little aged. Outlets that donât work. But it is right on the beach for long walks and close to many restaurants. Beds are great. Lots of nice towels. Pool is very nice. Enjoyed our stay there after things got fixed.
Everything worked out beautifully. Some specific feedback to improve the experience for future guests... 1. The Rug in the living room is curling up on all sides, very dangerous (tripping hazard). 2. The handle of of the toilet in the guest room stays down (which caused the toilet to run - not great). 3. The fan in the guest room bathroom could be upgrade (super loud). Thank you for a great visit. Michaela
Great location. This unit needs plumbing maintenance in the master bathroom. This was noticed immediately. Maintenance came the next day but couldnât fix. The drain issue was so bad that this had to have been previously noticed by cleaners. The unit is also in need of carpet cleaning.
Room was great. pretty and well decorated comfy beds. This is not a resort it is a condo complex.. No spa, no activities restaurant situation strange (there is no next door, and a beach cafe), no gift shop. Its on the beach, but no beach chairs or umbrellas available. If you want a beach lounge chair you have to pay the resort next door and they will rent to you for $50/day.
Overall was good except the terrible experience we had with Vacasa customer service. We even requested a multi purpose cleaner to keep the property cleaned and was promised but never delivered. The operators were not well knowledgeable of what was being requested.