Overall, the cabin was wonderful. Cozy and comfortable. There were 2 issues. Out of 6 days, we had issues with TV/internet 4 of those days, not working. This necessitated several texts between us and host, becoming frustrated and irritated. When I reserved cabin I specifically asked about internet and TV access and was assured it was good. Then when we had issues, host stated "I think you are hooking it up wrong." and "its because of the country and mountains, it's wireless and this happens." I would like to have been told this when I reservd the cabin. The extender for internet and TV had to be rebooted I assume. Host told me to reboot extender in cabin, but it was not in the cabin, it was at the office. Employee Brandon came to cabin and helped, he was very cordial and helpful with the issue.
There were no instructions in the binder at the cabin that would have helped explain the situation with TV/internet.
Then on our last night, the locked gate was wide open and there was a live concert at the office/pool area. It went on for 3 hours and was very loud, booming music. We could hear the bass sound in our cabin which meant we couldn't sleep. I know it was a holiday weekend, but again we were not told this would be happening. Put a damper on an overall wonderful stay.
So I would say fix the internet/TV situation so it is more consistent. Don't have live concert near where people are trying to sleep.
They also need towel bars in the bathroom. There was an over the door rack that held the clean towels, but nowhere to hang wet towels after showering. Adding curtains to the bedroom windows would help with early morning sun (we bought a tablecloth, cut it in half and put them over the blinds on the windows. Also used TV trays for table in living room and bedside. I bought a small lamp to use in living room as it only had ceiling fixtures. They need a small set of drawers in the bedroom. We stayed 6 nights and needed a place for our clothes so we didn't have to keep pulling out our suitcases, would have been more convenient.
As you can see there are a few issues that if fixed would make this cabin a perfect cozy hideaway.
