Ideal location for travel, and food/service in the pub/restaurant was fantastic. But the windows didn't open in a very warm room, and they were not daily changed or cleaned! Rooms have been updated, but the shower and carpet are not great.
at booking the hotels .com site stated breakfast included but on arrival were told no breakfast as they did not do breakfasts, whilst very disappointing our stay was very good, food firstclass and management and staff exellent
A bit of a bizarre set up.
The main access is via the pub unless itâs between the hours of 2100 and 1200 in which case you have to use the fire exit. Check out process doesnât exist.
Breakfast isnât an option, despite being listed as.
The road is pretty noisy. But the beds are very comfy.
Great bed. Well decorated bedroom. Bathroom good - a little chilly. Hot shower over bath. Could do with a grab rail on wall over bath to hold on to as you get in and out of the bath
No Breakfast (despite website) but Meal was Great!
We always book B&B (breakfast included in price) so imagine our surprise when checking in we were told that there was no breakfast! We could buy, at extra cost, a continental breakfast bag. Hence only two stars! The manager was apologetic but we also had it on our papers. We chose the Pelican because it was exactly the same price but with breakfast as a nearby place without breakfast!
Anyway, we had a lovely evening meal in the restaurant in the Pelican, so we can recommend that.
The room was cold - single glazed windows and a not very warm radiator but there was an electric heater in the wardrobe which we used. There was no heating in the bathroom. The bed was comfortable.
Stayed here a few times on this occasion it was only after I checked in I was told there is no hot water during my stay, not ideal when you have just finished work
There was no body in the hotel when I got there. I rang the contact number so many times and could hear the phone ringing from out but no body answered it. It was so disheartening that I had to drive of and sleep in my car in a lay-by along the road. I have since been trying to get a refund but have had no response so far even though I was told the manager will call me.
I am really frustrated now and need a refund as soon as possible.
We just stopped here for the night and got a pleasant surprise. Wonderful friendly staff, a good meal in the large gardens, a comfortable room. There was a bit of traffic noise so not ideal for a quiet getaway, but it was perfect for our needs as a stopping place to break up a long journey.