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Palais Alcazar

3.0 star property

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Photo gallery for Palais Alcazar

Royal Villa | Property entrance
3 outdoor pools
Luxury Villa | Desk, soundproofing, free WiFi, bed sheets
Property entrance
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Jnane Oulad Garni, Marrakech, 40000
  • Majorelle Garden
    ‪21 min drive‬
  • Bahia Palace
    ‪21 min drive‬
  • Jemaa el-Fnaa
    ‪22 min drive‬
  • Marrakech (RAK-Menara)
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Desk, soundproofing, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Villa

Luxury Villa | Living area

Luxury Villa

  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Villa

Desk, soundproofing, free WiFi, bed sheets

Royal Villa

  • Sleeps 10
  • 4 Queen Beds

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About this property

Palais Alcazar

Hotel with 3 outdoor swimming pools, in the vicinity of Bahia Palace
This hotel features 3 outdoor pools, a restaurant and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Change of towels is available on request
Palais Alcazar offers 8 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This Marrakech hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site.
During your stay at Palais Alcazar, you'll be close to Ksar Char-Bagh Hammam. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the 3 outdoor pools
  • Amenities include locker space, multilingual staff and coffee/tea in a common area
  • 8.6 mi (13.9 km) from Bahia Palace and 8.9 mi (14.3 km) from The Orientalist Museum of Marrakech
  • Airport pick-up shuttle service available for a fee
Palais Alcazar offers its guests 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Palais Alcazar also features multilingual staff, a garden, and coffee/tea in common area. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Marrakech hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Palais Alcazar has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Alcazar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 1000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 600 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MAD 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Palais Alcazar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PALAIS ALCAZAR Hotel
PALAIS ALCAZAR Marrakech
PALAIS ALCAZAR Hotel Marrakech

Palais Alcazar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mauro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Struttura extra lusso, nuova, talmente nuova che ancora non è adatta alla recezione turistica, anche se il manager si è reso disponibile a risolvere i problemi trovati( riscaldamento non funzionante in una stanza della villa e nella zona comune, assenza di una reception vera con personale fisso, cucina in fase di allestimento) il contrasto tra l' immagine, la qualità degli arredi, gli spazi ampi e la posizione nel nulla purtroppo, condizionano il soggiorno. La colazione viene servita a buffet in una struttura vicino, meravigliosa, Hotel Palais Namaskar (Marrakech) ma è raggiungibile solo con un taxi, offerto dalla struttura stessa. Un grazie va al Manager, disponibile e comprensivo.
Stayed 3 nights in Dec 2023