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Riad KAYA & SPA

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Terrace/patio
Terrace/patio
Comfort Double Room | Premium bedding, pillow-top beds, minibar, in-room safe
Comfort Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
57 Derb Jdid, Marrakech, Marrakech-Safi, 40000
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Place, Koutoubia Mosque
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View

Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Double Room

Romantic Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Romantic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Riad KAYA & SPA

This riad features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Riad KAYA & SPA offers 8 accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps and body scrubs.
During your stay at Riad KAYA & SPA, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and a concierge
  • Within a 10-minute walk of Jemaa el-Fnaa and Bahia Palace
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Riad KAYA & SPA. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 5-star Marrakech riad.

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.
Riad KAYA & SPA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Cooking classes
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad KAYA & SPA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.24 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Riad KAYA & SPA offers transfers from the airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Riad KAYA & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 60 reviews
Rating 8 - Good. 6 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place. Staff was friendly, breakfast was good. Good value. Location inside the Medina is complicated to get to.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Wonderful staff .
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! So welcoming… and the room was lovely… I definitely recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ann marie

Liked: Cleanliness, staff & service, amenities
Great stay , lovely room clean , and fresh towels everyday of our 3 night stay, staff very helpful and always able to ask any questions ! Lovely breakfast on the patio was a nice tough!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shaun

Great spot and awesome staff - make sure to grab a porter to help navigate the streets with luggge as well
Stayed 1 night in Jan 2026
Verified

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Staff was court sois and helpful. We ran out of tp but all was good!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

January

Liked: Cleanliness, staff & service, amenities
Staff was very kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, made to feel very welcome. Great location. Would highly recommend
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sarah Bridget

Liked: Cleanliness, staff & service, amenities
We have had a wonderful stay at Riad Kaya and would highly recommend it. The location was perfect for exploring Marrakesh, walking distance to the attractions that we wanted to visit and close to the pick up points for the tours that we booked. It was amazing how quiet Riad Kaya was when so close to everything- a little oasis to retreat back to. Accommodation was very comfortable and clean, staff very friendly and offered a great breakfast. So glad we chose to stay here for an authentic experience rather than an out of town hotel with expensive taxi rides in to visit the old town.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Couldn’t fault it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was very clean and comfortable, all the fixtures and fittings are new an top quality and the staff are incredibly helpful, knowledgeable and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Kaya was fantastic. Anas was very kind upon our arrival and provided complementary Moroccan tea which was delicious. He also took the time to answer all our questions, gave a preview of must see sites in Marrakech. Overall a great experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad was so beautiful and staff were all nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kennede

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. great staff!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

sabeen

The Riad was exquisite. As soon as we entered the Riad, we were treated like royalty. The place was extremely clean, the room was beautifully decorated, luxurious linens and was very comfortable. The staff were very welcoming and respectful! They greeted us with tea, assisted us with luggage, helped us with booking the Spa and arranged the transfer to the airport. Breakfast was scrumptious and had lots of variety. Overall we had an amazing experience. Highly recommend it!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donte

Best decision I made was staying here on my first trip to Morocco!!! Amazing staff extremely attentive and went above and beyond in every way!! I’ll be back! 💯
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hanad

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing Riad with an incredible staff! Thank you so much for the hospitality and attention to care. This Riad is located at the center for Medina and is so perfectly located to everything you need. The souks, the sites seeing places, all the amazing restaurants. It’s truly a hidden gem. The rooms are so comfortable and clean. The cleaning service is so quick and efficient. Every time we left in the morning and came back in the afternoon it was complete. Great quick breakfast in the mornings on the terrace or ground floor - either are very cozy and the food is delicious. What made this experience even better was the amazing staff. Thank you especially to Ghizlane and Youness. Both made us feel so welcomed and well taken care of. Amazing staff, amazing people, amazing service. I would recommend this place to everyone and will be recommending to my family and friends for sure. Checking out and assistance with the taxi is also smooth and efficient. Thank you Kaya Riad and Spa!!
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
When we first got there, our first thought was this is a beautiful room. It's a clean facility, the room was really nice (although the shower was tiny), and the location was great. The breakfast was good. The service was great....except after we checked out. After we checked out, we started receiving messages of pictures of items they were accusing of us breaking. They told us we had to pay for it and I refused so they said they can call the police and we can handle it with them so I told them go ahead because I know for sure we are NOT guilty of breaking anything. They said we broke a ceiling lamp that we cannot even reach. One was above the bed and one above the bedside table. They even said we took the broken lamp and placed it on the counter. That is definitely NOT true since we had all our small belongings on that table the entire time so there was definitely no room for a lamp. To us, it seemed that someone probably went to clean the room after we left and broke it and decided to put the blame on me and my family. This totally ruined the end of our trip since we spent hours in their lobby waiting for the police that never came. I doubt they even called them. The woman host was VERY rude to us after this incident and she just kept forcing the issue that WE are the ones that broke it. The male host, Youness came in the evening and he definitely backed us up. He believed us and did not place any blame on us. I would give him a 10 star for his service and character.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le séjour dans ce riad a été très agréable : l’endroit était propre, accueillant et chaleureux, avec un personnel attentif et à l’écoute. Seul point à améliorer, le petit-déjeuner à l'emporter (si excursion) qui était plutôt moyen, voire faible — un effort sur ce point rendrait l’expérience encore meilleure.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
C'est endroit est un lieu magnifique, extrêmement agréable à vivre car très bien situé dans l hyper centre Le riad est très confortable et très joli et surtout son équipe est d une gentillesse extrême Tout est parfait et nous remercions infiniment l équipe de l accueil, des petits déjeuners sans oublier l équipe des taxis Merci beaucoup pour tout, et félicitations à tous Elisabeth Marsac
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bence

Liked: Cleanliness, staff & service, amenities
Mindenki nagyon kedves! Kivalo kiszolgalas. Finom reggelik es nagyon segitokeszek!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities
Très beaux et le personnel est incroyable merci beaucoup à Ghizlane qui est au top ! 🙂
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse et la bienveillance du personnel étaient exemplaire. La nourriture excellente. Sur demande, on peut se faire cuisiner un excellent repas le soir.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht hotell. Trevlig och mycket hjälpsam personal.
Stayed 1 night in Dec 2025