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Palais Moulay Said & SPA

3.0 star property

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Photo gallery for Palais Moulay Said & SPA

Outdoor pool
Front of property
Reception hall
Restaurant
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
60 Riad Zitoun Lakdim, Marrakech, Marrakech-Safi, 40000
  • Place, Jemaa el-Fnaa
    ‪5 min walk‬
  • Place, Bahia Palace
    ‪7 min walk‬
  • Place, Koutoubia Mosque
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free cots/infant beds, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(40 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Free cots/infant beds, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Free cots/infant beds, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Free cots/infant beds, free WiFi, bed sheets

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Palais Moulay Said & SPA

This riad features a full-service spa, an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. Change of towels is available on request
Palais Moulay Said & SPA offers 120 accommodations with complimentary bottles of water and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower and complimentary toiletries. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is open daily.
During your stay at Palais Moulay Said & SPA, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque
  • Airport shuttle service available for a fee
Palais Moulay Said & SPA offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at Palais Moulay Said & SPA. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Marrakech riad.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Palais Moulay Said & SPA has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Moulay Said & SPA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.23 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riad Moulay Saïd SPA
Palais Moulay Said & SPA Riad
Palais Moulay Said & SPA Marrakech
Palais Moulay Said & SPA Riad Marrakech

Palais Moulay Said & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 716 reviews
Rating 8 - Good. 178 out of 716 reviews
Rating 6 - Okay. 55 out of 716 reviews
Rating 4 - Poor. 20 out of 716 reviews
Rating 2 - Terrible. 26 out of 716 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Amin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left to the airport early in morning at 6am and they give us the worst breakfast ever, I can’t believe it , it’s the worst stay I ever stay in Morocco, we left the 4 umbrellas and no one contacted us , bad management
Stayed 1 night in Jan 2026

2/10 Terrible

Jack Edward

Travelled with partner
Disliked: Cleanliness
I’m currently writing this taking care of my partner who is sick as can be because we were bitten up by bed bugs. We took photos and showed the staff and they took their own photos. Tried waiting for a manager but the two times they said they would be there the staff would go “oh no they’ll be here at this time” which would be in hour increments. We booked a flight to leave that day losing out on our last two nights. Severely disappointed and waiting on any refund status
Bed bug found on bed. We found four on us
Stayed 6 nights in Feb 2026

8/10 Good

William

Stayed 4 nights in Feb 2026

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, comfortable and clean. Staff are lovely and friendly
Stayed 4 nights in Feb 2026

2/10 Terrible

Ramzy

Stayed 5 nights in Feb 2026

10/10 Excellent

David Michael, Liverpool

Stayed 3 nights in Feb 2026

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Marrakech. Everything was clean as seen in photos & super kind staff. I would definitely stay at the Palais again when I visit Marrakech in the future.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 4 nights in Feb 2026

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was the best part! Not the nicest place of all time but great location and a great stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Kumbirai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff, from check-in, and at all times of the day that we were at the hotel! Delicious breakfast, especially the freshly made egg omelette! Lots of places to relax - it was very peaceful considering the Riads location to the square!
Stayed 3 nights in Feb 2026

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly check in. Staff were amazing. Clean hotel, lots of staff about. The most amazing hotel breakfast I have had. Was perfect for a couple of night stay. I bet in summer it would be lovely to relax in and around the pool which looked like an amazing size. Highly recommend
Stayed 3 nights in Feb 2026

10/10 Excellent

Mobasher

Stayed 2 nights in Jan 2026

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was very good
Stayed 1 night in Feb 2026

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Palais Moulay. The staff was so nice and helpful. Everyone spoke English so I didn't have a problem communicating. The rooms were pretty clean . The bathroom needs to be updated my shower door was broken . The water pressure and temperature was great tho. It was right in the middle of the markets so be prepared to walk through the market to get to the hotel. I only removed one star because of the bathroom and although I got clean sheets daily I'm not sure they vacuumed because I saw something left on the rug for a few days. I liked that alot of foreign people were there and I felt very safe at the hotel. They have great spa services and a restaurant , I only ate one time there . Keep in mind in the Medina there is no alcohol so you have to stay in your room and drink if you do have alcohol and the restaurant at the hotel only serves virgin drinks. All in all my stay was lovely the hotel is beautiful, smelled amazing and clean. I felt safe as a solo traveler .
Virgin Pina Colada
They decorated my room for my bday but it was extra charge .
Stayed 3 nights in Feb 2026

10/10 Excellent

Mesha

Liked: Cleanliness, amenities, property conditions & facilities
The staff is sooooooooo amazing. Unfortunately, we had a room that was close to a smoking stand and our room had a gap in the door that made our room fill with smoke. The staff were kind and brought our bags through the Medina. Was easy check in and the Facilites were great. We had tea by the pool almost every night and it felt like an oasis from the hustle.
Stayed 4 nights in Feb 2026

8/10 Good

Taleen

Stayed 3 nights in Jan 2026

4/10 Poor

Meagan

Disliked: Cleanliness, amenities
While the public areas of this hotel are aesthetically beautiful, the rooms are very worn out , the beds are extremely uncomfortable and the bathroom was very dingy and smelled bad . My room was on the first floor near the kitchen area , so it was very noisy , I also contracted food poisoning from the food that was served to me ( avocado toast + salad ) and was extremely ill . The luggage man was the only bright spot of this stay , he helped me haul my luggage up to the road and he also coordinated a taxi for me .
Stayed 1 night in Feb 2026

10/10 Excellent

Yethzaida

Liked: Cleanliness, amenities, property conditions & facilities
Everythings was perfect
Stayed 6 nights in Jan 2026

8/10 Good

Jianying

Liked: Cleanliness, staff & service, amenities
Beautiful Riad, nice location. Helpful staff Room is very small Google led us to a place that is not this hotel, we walked 10 minute to find the hotel. We sent messages via Hotels app asking about address and parking without response. When we arrived, hotel staff says it was the Hotels agent problem since they did not receive our message, we had no issues with other hotels booking messaging though. Parking is far away, Riad helped us with parking and luggage and we gave a good tips for that.
Stayed 2 nights in Feb 2026

4/10 Poor

Muhammad Muneeb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Poor management. No hair dryer was provided, even after repeated requests at reception—they kept saying they would bring one but never did. The iron was also leaking water.
Stayed 3 nights in Feb 2026

4/10 Poor

Jamila

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was neglected, dark and very damp. I ended up with cold sores after 1 night.
Stayed 1 night in Feb 2026

8/10 Good

Ching-Fat

Liked: Cleanliness
Great location inside Medina, most attractions within walking distance. Clean room, nice buffet breakfast with egg station. One negative— lack of charging point in room, only one.
Stayed 4 nights in Feb 2026

10/10 Excellent

Zaibun, Birmingham

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing the staff was the best. My daughter told me she felt like we were being treated like royalty.
Stayed 2 nights in Jan 2026

10/10 Excellent

NATASHIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and fantastic staff. Very clean and great food. The beds are very hard though, that would be my only suggestion for improvement
Stayed 3 nights in Feb 2026