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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property

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Minibar, in-room safe, desk, blackout curtains
Reception
Exterior
Restaurant
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
48 La Canebiere, Marseille, 13001
  • Place, La Canebiere
    ‪1 min walk‬
  • Place, Le Panier
    ‪10 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪19 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed with Sofa bed

Family Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Double Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Mercure Marseille Centre Vieux Port
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4.2 out of 5, Very good, 1,001 reviews
The price is CHF 101
includes taxes & fees
29 Dec - 30 Dec
Mercure Marseille Centre Vieux Port

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Hotel with a bar, near La Criee National Theater of Marseille
A bar/lounge, a conference centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Mercure Marseille Canebière Vieux-Port. During your stay, you're just a quick walk from La Canebiere. Free WiFi in public areas, a bar and a conference centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • 14 minutes by foot from La Criee National Theater of Marseille and a 3-minute drive from Museum of European and Mediterranean Civilisations
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. 3 meeting rooms and coworking spaces are available. You can enjoy a drink at the bar/lounge. The business-friendly Hôtel Mercure Marseille Canebière Vieux-Port also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 21 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and ANCV Cheques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 349 reviews
Rating 8 - Good. 116 out of 349 reviews
Rating 6 - Okay. 23 out of 349 reviews
Rating 4 - Poor. 7 out of 349 reviews
Rating 2 - Terrible. 17 out of 349 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cindy astra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have no complain at at during my stay ☺️ the staff are so friendly, the room was clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Jo-Ann, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a convenient area for us. Close to the train station, and areas we had in mind for visiting. Refreshing water was in a jug at reception for when you arrived. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

piotr czeslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, near everything and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Reasonable breakfast Nice staff Somehow noisy streets There was a bad smell each time I step into the room. Needs to find a solution
Stayed 4 nights in Jul 2025

8/10 Good

Chenbo

Travelled with group
Liked: Cleanliness, property conditions & facilities
the hotel is very nice, very good location, staffs are super friendly. but my room is quite small, hard to fit in two with luggages.
Stayed 3 nights in Jul 2025

6/10 Okay

Wan Heng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and nice. Located in the center of city, which is convenient but also dirty, highly congested and mixed crowds.
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mingfang

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
hotel very dirty front desk service so bad.
Stayed 5 nights in May 2025

10/10 Excellent

XXXX

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 8 minute walk from Marseille St Charles station arriving from Lyon, also 8 minutes to the old harbour Vieux Port busiest place with all the sights and restaurants around. Tram stop just in front on the line to Palais Longchamp. Whereas you can take the airport shuttle from St Charles, taxi cost us €90! Good clean comfortable room with minibar and electric kettle but no bottled water provided. Friendly courteous and helpful staff, Julia and others. Didn’t manage on our last day to get a late lunch just after 2 as their restaurant Capucin also open to the street had closed. Will stay again.
Lobby, stairs to breakfast on mezzanine floor
Tramline just outside on La Canebière
In lobby
View from Vieux Port up La Canebière
Stayed 3 nights in May 2025

2/10 Terrible

RaY

Travelled with partner
Liked: Cleanliness
We had a very bad Experience while Staying in Hotel Mercure. On our second day After we checked in, over $1200 of our money vanished from the hotel room safe. we have no Idea how that happened but was a very stressful experience. Ofcours it was very hard to prove that however we reported that case to local police. Hotel Management and staff were not that much of a help.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely the area was very walkable a little outside the ideal zone but overall good.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and the front desk staff very helpful.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and quiet.

Hotel was absolutely perfect within easy reach of the old port.
Stayed 3 nights in May 2025

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Proximity to the harbour, staff were very friendly, helpful and accommodating, room - adequate in size, cleanliness and quality,,location of the property is rather unimpressive which I guess is typical of any other downtown areas
Stayed 6 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

My room was a nice size as I had chosen a corner room so I had lots of light. The bathroom was nice as well. The items in the fridge are free so it was nice to have a juice. The breakfast was well done with plenty of options and fresh cut fruit. The area is good for being able to see the sights but very busy and into the late night. I could not hear in my room.
Stayed 1 night in May 2025

10/10 Excellent

Shirin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best experience with the staff. They were super friendly and polite. no matter how often you asked them something they would pause whatever job they were doing on the Pc and they would stand up and talk to you and tried to help. That what mattered to me more. The Breakfast options were birilliant. I was staying in many 4star hotels in France, No of them offeres this breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Domenico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel and location. I'd definitely consider staying there again if I return to the city. Thank you.
Stayed 1 night in Mar 2025

8/10 Good

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient staff. Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Franklin

Stayed 4 nights in Sep 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of Vieux Port and most of the main tourist attractions. The room itself has all the essentials. My boyfriend and I stayed here during Christmas and New Year's, so adding breakfast to the reservation came in handy especially when other places were closed. We had one minor issue when our key card wasn't working, but the staff were very helpful with letting us into our room when we needed it and trying to get the issue fixed quickly. We enjoyed our stay!
Stayed 3 nights in Dec 2024