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Ibis Marseille Centre Gare Saint Charles

3.0 star property

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Photo gallery for Ibis Marseille Centre Gare Saint Charles

Beach/ocean view
Exterior
Property grounds
Breakfast, lunch, dinner served; French cuisine
Daily buffet breakfast (EUR 13.90 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Square Narvik, Esplanade Saint Charles, Marseille, Bouches-du-Rhone, 13001
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Marseille Ferry Terminal
    ‪2 min drive‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪3 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(23 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

7.8 out of 10
Good
(11 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed | Premium bedding, desk, blackout curtains, soundproofing

Premium Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(20 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

Premium bedding, desk, blackout curtains, soundproofing

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Toyoko Inn Marseille Saint Charles

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.2 out of 5, Very good, 1,880 reviews
The price is CHF 76
includes taxes & fees
6 Nov - 7 Nov
Toyoko Inn Marseille Saint Charles

About this property

Ibis Marseille Centre Gare Saint Charles

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Ibis Marseille Centre Gare Saint Charles offers 172 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 26-inch LCD televisions come with premium digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ibis Marseille Centre Gare Saint Charles. During your stay, you're just a quick walk from La Canebiere. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy French cuisine while dining at NARKIK -Le Bistro Burger
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from La Vieille Charite and a few minutes from Museum of European and Mediterranean Civilisations
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1776 square feet (165 square metres) and includes conference space. A library, a terrace, and an arcade/games room are also featured at the eco-certified Ibis Marseille Centre Gare Saint Charles.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 10 AM.
NARKIK -Le Bistro Burger – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Bar Rendez-Vous – This bar serves breakfast and light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10 AM for a fee: EUR 13.90 for adults and EUR 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rendez-Vous
  • NARKIK -Le Bistro Burger

Things to do

  • Arcade/game room
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,776 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Marseille Gare Saint Charles
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles
Ibis Gare Saint Charles
Ibis Marseille Gare Saint Charles Hotel Marseille
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles Marseille
Ibis Marseille Centre Gare Saint Charles Hotel Marseille

Reviews

Ibis Marseille Centre Gare Saint Charles Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 1004 reviews
Rating 8 - Good. 409 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

Reviews

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a stay over, but very impressed
Stayed 1 night in Jun 2025

8/10 Good

Cynthia, Sterling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but good place to stay for an early morning train trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quick stop, seconds from the major train station!
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Liked: Cleanliness
Horrible experience about security of building. Someone was knocking on my door at 1am without stopping. My husband had to yell and threaten to call the police for person to go away. I thought someone was trying to gain access to my room to rob us. They did not say a word, only banging on the door. There is a vulnerable spot as lifts can be operated without electronic keys. I felt very scared and unsafe. We called the concierge and asked for someone to check CCTV. No one got back to us with an explanation or apology. NEVER going back there. Thank god it happened on my last night anyway.
Stayed 3 nights in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort

Ideal hotel when travelling by train

An ideal hotel when travelling by train. Just a very short walk across the road from main station. Hotel quite basic but the room was comfortable and clean. There is a bar with outside seating. Bearing in mind how close it is to train station the area was very quiet at night.
Stayed 1 night in Jun 2025

6/10 Okay

Tu, San Antonio

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay!!

Friendly & helpful staff, a clean & simple room, next to the train station. Can’t go wrong with that!! Overall happy stay.
Stayed 2 nights in May 2025

4/10 Poor

Son

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

Tiny room, smelly beds. The AC did not run well although I set at 17C or lower. One light in the bathroom was broken, the toilet seat was also broken. The beds were not flat, and u comfortable. I toon the video of the hotel, and could not upload since onky photos are allowed here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with easy access to the train station.
Stayed 1 night in May 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

SCARLETT, Evere

Very nice welcome when I arrived quite late, I could still order some food and drink. Room was fine and the location of the hotel is excellent just next to the train station and within walking distance to the city centre.
Stayed 1 night in May 2025

6/10 Okay

Sylvia

Liked: Cleanliness
Disliked: Property conditions & facilities
Liked being near to staion. Bedroom lights not working. Payment taken twice in error. I need refund!
Stayed 1 night in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to St Charles station. Made our trip easy.
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Just push your luggage off the train and across the street and you are here! Best Feature of all! Tiny room but perfect for a quick overnight for an early trip by the train or take the bus from the train station to the airport!
Stayed 1 night in May 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed numerous times. Perfect for trains and airport connection. Staff nice. Quiet despite central location.
Stayed 1 night in May 2025

8/10 Good

andrea

Next to train station convenient
Stayed 2 nights in Apr 2025

6/10 Okay

Derek, san jose

Travelled with family
Next to the train station Surrounding areas are not clean
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Henry John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, comfortable

Nice stay at very conveniently placed hotel next to main rail station. However, our room had almost no electrical outlets, and no coffee machine. Not dealbreakers, of course, but in a competitive market for hotel accommodation, Ibis should be providing these things. Also, everything is a "pay for" extra, it seems... baggage storage, for example. Ouch.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christhian Alfredo

Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at ibis Marseille Centre Gare Saint Charles! The hotel and its facilities were clean and well-kept. Our room was clean and had everything we needed. The staff were very friendly and answered our questions about our scheduled train ride. While smoking is very common in Europe, it is good to keep in mind (especially if you or your young children are sensitive to the smell) that some cigarette smoke may come through your window from the café below - we didn’t mind too much ourselves. The best feature of the hotel is that it is steps away from Gare Saint-Charles station (major train station) which is extremely convenient if you have an early-morning train ride like we did!
Stayed 1 night in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to be recommrnded

Clear hotel. Very convenient if you have to travel by train after your stay.
Stayed 4 nights in Dec 2024

8/10 Good

barfi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis has a quiet and safe environment. The staff are very nice and helpful.
Stayed 2 nights in Nov 2024