We have stayed here 2x now for business travels, and 1st time we had to change rooms for bug in room (wasn't chancing it), this time, we had to request new bedding as my bed hadn't been changed, and there were spots I have photos. And the fridge hadn't been cleaned, or towels. They offered new room, but we had unpacked, so we asked for clean bedding and changed it ourselves. The desk clerk was SO embarrassed, very sweet, and not her fault. "Breakfast" was bagels, toast. stale cereal and thats it.