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3.5 out of 5

"Looking forward to a nice break over the bank holiday. disappointed to find the superior room wasn't so needed to upgrade at 50 euro per night. The p ... " More

By ruemaison on Tue 06 May 2014

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CHF 159* Per night/room 26 May - 27 May

Suite, Terrace, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 1 Max

Triple Room, Terrace, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Studio Suite, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Terrace, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Excelsior, you're just a quick walk from Massa Beach. Free WiFi in public areas, 2 restaurants and a poolside bar are available.

  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Il Sestante, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Massa Beach and 10 minutes by car from Forte dei Marmi Beach
  • Dogs welcome for a fee

Hotel Excelsior ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Excelsior

Business (1) Couples (1)
3 out of 5

disappointed

Looking forward to a nice break over the bank holiday. disappointed to find the superior room wasn't so needed to upgrade at 50 euro per night. The pool was not open the roof garden was not open the private was not open and we were not informed about this when we booked. Staff were nice .Overall felt disappointed and it made the trip expensive and frustrating. Don't think we would book again.

Posted by on 6 May 2014

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4 out of 5

Sejour

Tres bon hôtel à proximité de tout Facile d'axer Chambres spacieuses et très confortable

Posted by on 4 Jul 2013

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Property Features

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 50 metres away. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a seasonal outdoor pool, a garden and a terrace. Parking is available for a fee. This 4-star Massa hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Train station: Massa Centro Station (4.5 km / 2.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Excelsior offers 60 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Premium digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Il Sestante – This beachfront restaurant specialises in international cuisine and serves lunch and dinner.

Sushi bar – On-site sushi bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Weight limit: 33 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 June - 30 September, EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Valet parking fee: EUR 30.00 per day
  • Nearby parking fee: EUR 10.00 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Massa
  • Hotel Excelsior Massa
  • Hotel Excelsior Hotel
  • Hotel Excelsior Massa
  • Hotel Excelsior Hotel Massa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.