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Werrapark Hotel Heubacher Höhe

3.0 star property

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Photo gallery for Werrapark Hotel Heubacher Höhe

Bar (on property)
Free daily buffet breakfast
Indoor pool
Hallway
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Rudolf-Breitscheid-Straße 41-45, Masserberg, TH, 98666
  • Place, Thuringian Forest Nature Park
    ‪1 min walk‬
  • Place, Thuringian Sea Aquarium
    ‪50 min drive‬
  • Place, Obermain Therme
    ‪51 min drive‬

Room options

View all photos for Classic Double Room, Hill View

Classic Double Room, Hill View | Desk, iron/ironing board, free WiFi

Classic Double Room, Hill View

  • Hill view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Single Room, Hill View

Classic Single Room, Hill View | Desk, iron/ironing board, free WiFi

Classic Single Room, Hill View

  • Hill view
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Studio, Hill View

A double bed with white linens, a bedside lamp, and a wooden nightstand with a telephone.

Comfort Studio, Hill View

  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Suite, Hill View

Comfort Suite, Hill View | Desk, iron/ironing board, free WiFi

Comfort Suite, Hill View

  • Hill view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Werrapark Hotel Heubacher Höhe

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and a fridge in a common area. Housekeeping is available on request.
Werrapark Hotel Heubacher Höhe offers 86 accommodations with washers/dryers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a shower. Business-friendly amenities include desks and computer monitors, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Dogan Sportcenter has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Werrapark Hotel Heubacher Höhe, you'll be within walking distance of Thuringian Forest. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with facials, reflexology or body scrubs at Dogan Sportcenter
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground and cross-country skiing
  • Steps from Thuringian Forest Nature Park and 7 minutes by car from Thuringian Forest
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Werrapark Hotel Heubacher Höhe offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a vending machine, and multilingual staff are also featured at the family-friendly Werrapark Hotel Heubacher Höhe. Free self parking and valet parking are available.

This 3-star Masserberg hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Werrapark Hotel Heubacher Höhe has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20

Things to do

  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Baby monitor
  • Free supervised activities for children
  • High chair
  • In-room washing machine/dryer
  • Indoor pool
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Computer monitor
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Printer
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Werrapark Heubacher Hohe
Werrapark Hotel Heubacher Höhe Hotel
Werrapark Hotel Heubacher Höhe Masserberg
Werrapark Hotel Heubacher Höhe Hotel Masserberg

Werrapark Hotel Heubacher Höhe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 4 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Petra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sauberes Zimmer, gutes Essen. Leider wurde man zu 90 % nicht verstanden. Mehr Deutschkenntnisse wären von Nöten.
Stayed 3 nights in Dec 2025

6/10 Okay

Angela

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super.
Stayed 1 night in Aug 2025

6/10 Okay

Lotte

Stayed 3 nights in Jul 2025

6/10 Okay

Morten

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Raik

Travelled with family
Liked: Cleanliness
Wir hatten 2 Übernachtungen mit Frühstück im Hotel gebucht. Die Zimmer in sauber und in gutem Zustand. Die Freizeitangebote (Tischtennis, Pool, etc. ) sind schon etwas in die Jahre gekommen, aber Großteils okay. Leider lässt der Umgang des Personals mit den Gästen sehr zu wünschen übrig. Wegen eines Fehlers wurde uns der Hund doppelt berechnet. Um dies zu korrigieren mussten wir 6! mal die Rezeption aufsuchen. Ein (bei 5. mal) statt einer Rückzahlung angebotenes Abendessen hätten wir vielleicht noch angenommen, waren aber an diesem Tag bereits anderweitig eingeladen. Auch die zuvor bestellten und zugesicherten glutenfreien Brötchen waren nicht da - allerdings trotz nochmaliger Rücksprache auch am 2. Tag nicht. Der Hotelmanager hätte eventuell noch welche besorgen können, allerdings erst wenn das Frühstück vorbei ist und nach Check-Out. Alles in allem haben wir ein Bett für 2 Nächte gefunden, viel mehr aber auch nicht.
Stayed 2 nights in Jun 2025

8/10 Good

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Tolles Hotel
Stayed 2 nights in May 2025