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Hotel Santika Mataram - Lombok

3.0 star property

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Photo gallery for Hotel Santika Mataram - Lombok

Interior
Restaurant
1 bedroom, in-room safe, desk, free WiFi
Front of property
Interior

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126
  • Islamic Center NTB
    ‪10 min walk‬
  • Lombok Epicentrum Mall
    ‪18 min walk‬
  • Mataram Mall
    ‪1 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪37 min drive‬

Room options

View all photos for Santika Suite Room

Santika Suite Room | 1 bedroom, in-room safe, desk, free WiFi

Santika Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, in-room safe, desk, free WiFi

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Santika Mataram - Lombok

Hotel in Mataram with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hotel Santika Mataram - Lombok offers 123 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Hotel Santika Mataram - Lombok, you'll be within walking distance of Mataram Immigration Office. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Mataram Immigration Office and Islamic Center NTB
Hotel Santika Mataram - Lombok offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santika Mataram - Lombok. Free self parking is available.

This 3-star Mataram hotel is smoke free.

Hotel Santika Mataram - Lombok has a restaurant on site.
Room service is available.

Languages

Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mataram
Hotel Santika Lombok
Hotel Santika Lombok Mataram
Hotel Santika Mataram
Hotel Santika Mataram Lombok
Santika Hotel Lombok Mataram
Santika Hotel Mataram
Santika Lombok
Santika Mataram Hotel
Santika Mataram Lombok

Hotel Santika Mataram - Lombok Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 37 reviews
Rating 8 - Good. 23 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Noval

Travelled with partner
Liked: Cleanliness
-
Stayed 1 night in Dec 2024

8/10 Good

Arru

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

VIAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay and location is central

We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Sameh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Satisfied

Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
Stayed 1 night in Oct 2018

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

eko budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all service was good... will stay here next trip..:)

10/10 Excellent

Boyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelent place to stay at Mataram...

Breakfast was amazing....

6/10 Okay

a.b., AB

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location, friendly staff, but very noisy

We were given room 209 which is facing the street and the park opposite the hotel and we cant sleep, the noise of the motorbikes with very loud exhaust was the nightmare, the noise from all kinds of activities at the park is unbearable. Otherwise, staffs are friendly even though they are not knowledgeable about what surrounding shops are selling so we ended up doing "city tour" in a taxi to find it. Will we stay again? May be not just for the fact that it was too noisy for us.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

standard room in the middle of 'dead' city.

no fridge (ice upon request), no hair drier (need to ask for them)

8/10 Good

LUI, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent breakfast

got food poisoning after eating sate in a restaurant in city. must beware of unhygienic food outlet and their way of cooking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

s, Lombok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Fantastic staff, beautiful lobby, swimming pool yes, food, all good.

8/10 Good

Verified traveller

8/10 Good

Ahmad Johar, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family trip

We stayed for five nights. Overall the hotel is worth the money. The breakfast menu could be better with regular menu rotation,other wise after three days, you are not looking forward for your breakfast. The swimming pool was good. Easy acces for those on wheelchair.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a very nice "mini" luxury hotel

Had a very nice 2 day stay at the Hotel Santika in Mataram. I'm going to mention the location first....it is 10 blocks every direction from anything but office and government buildings. So definitely not a place you walk out the door from looking for a restaurant or a store. I gave it 4 out 5 stars only because of the location. Otherwise it was a great hotel and excellent value. The room was definitely a great place to sleep, very comfortable. There is a small air conditioned weight room and a small outdoor pool which was nice. Lobby and common areas were good. And they also have an excellent breakfast buffet which I enjoyed very much. If you have a car or are taking taxis everywhere (nobody seems to walk in Indonesia anyways) this is an excellent choice if you need to stay in Mataram.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sschew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel.

Nice Hotel. Good location, convenience access to beach front.

8/10 Good

Edvin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The staff are extremely helpful and friendly. You get a nice welcome drink on arrival. Definitely include breakfast as it is amazing - the choice of food exceeded expectations.

8/10 Good

dionisius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

puas

sesuai dengan deskripsi hotel dan fasilitas ok punya. Terimakasih santika dan hotels.com
Stayed 1 night in Mar 2019

8/10 Good

Arru

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018