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Palazzo della Fontana

4.0 star property

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Exterior
Exterior
Traditional Suite | Premium bedding, down duvets, pillow-top beds, minibar
Front of property
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Via Luigi Lavista 14, Matera, MT, 75100
  • Place, Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Place, Palombaro Lungo
    ‪2 min walk‬
  • Place, Cathedral of Matera
    ‪5 min walk‬

Room options

View all photos for Delux Double or Twin Room

Delux Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Delux Double or Twin Room

9.6 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Premium bedding, down duvets, pillow-top beds, minibar

Traditional Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo della Fontana

Hotel in Matera, steps from Sassi and the Park of the Rupestrian Churches
Along with a meeting room, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a banquet hall are on-site. Change of towels is available on request
Palazzo della Fontana offers 14 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and printers; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Palazzo della Fontana. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. You'll find features such as free WiFi in public areas, plus a meeting room and concierge services. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Sassi and the Park of the Rupestrian Churches and 11 minutes by car from Viewpoint of Matera and the Sassi
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Palazzo della Fontana.

This 4-star Matera hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:30 AM to 8:30 PM; EUR 20 per day; reservations required
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area, pet-sitting services and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (656 ft away; open 7:30 AM to 8:30 PM)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 72942149

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo della Fontana Hotel
Palazzo della Fontana Matera
Palazzo della Fontana Hotel Matera

Palazzo della Fontana Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 122 reviews
Rating 8 - Good. 12 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, location great for restaurants and the Sassi. Rooms are very modern and well designed.
Stayed 2 nights in Sep 2025

10/10 Excellent

vincent, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best location in Matera
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful modern rooms. Good communication. From the hotel location you can walk without stairs all the way to Piazza San Pietro Caveoso.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Parking & GPS terrible but good location.

If you have a carcthe parkinf situationnisvpretty terrible & GPS doesn’t tell you it’s on a pedestrian street. Can only unload your luggag 2-4 pm without dragging from a parking garage seversl blocks away( which btw costs 50 euros per night). That said, good location, not the best breakfast we had…. Run by a young staff, coukd use some maturity in that arena.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joao Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, in the center área, cars not allowed but paid parking is within walking distance. Friendly staff and city is a must see. Different from everything I have ever seen.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimal location if you want to be close to the confines of the ZTL if arriving by car. Parking is tricky but we were lucky to find free street parking a few minutes away. this was by far the best option to be close to the Sassi but also easy to access the main roads leaving Matera. We were very happy with our stay. There was a private event for 2 nights so we were not able to enjoy the Terrace in the evening - but we had dinner elsewhere so it was ok. They were kind to give us a welcome drink :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and comfortable stay

The hotel reception was super friendly and gave us so many good recommendations to explore Matera. Had good wifi, the air conditioning worked GREAT! Highly recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Moshe

Stayed 2 nights in Jul 2025

10/10 Excellent

orna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in and advice on where to park. Great breakfast with friendly courteous service with a smile!
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Helpful staff and very clean. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

DANIEL BENEDICT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small hotel in quiet area. Receptionist was very friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jean, Schediac Cape

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff with great service. Small hotel but full service with roof top bar, great breakfast only has 12 rooms so don’t wait to book this as so close to all Matera has to offer. We travel extensively and give this 5 stars
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Leandro Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and location

Fantastic stay, stuff very kind and warm, comfortable rooms, and located in a fancy neighborhood not massive of tourists.
Stayed 1 night in Dec 2024

10/10 Excellent

CHOO PING

Stayed 2 nights in Oct 2024

8/10 Good

Quoc hi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

joseph, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent breakfast. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad I happened upon this one!

I really enjoyed this hotel! The location was excellent and the rooms were fresh and clean. A nice little breakfast and cappuccino in the morning was perfect. Best of all, the front desk people were nothing but helpful and enjoyable! Will recommend this hotel to anyone visiting lovely Matera!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing rooms and wonderful staff. Very close to the centre of Matera but nice and quiet. The breakfast was also fantastic!
Stayed 1 night in Oct 2024

8/10 Good

Sergey

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel conveniently located in the center of the city walking distance to everything. Excellent amenities and very friendly staff. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Comfy bed. Good sized rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Marios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo della Fontana is a beautifully renovated hotel right at the start of the historic town, allowing you to reach it easily by car, and also use it as the perfect base for sightseeing. A very tasteful, spotlessly clean property with excellent staff and great amenities. Cherry on top… the rooftop bar where you can enjoy your cocktail with a great view of the old town.
Stayed 1 night in Sep 2024