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New Bath Hotel & Spa, a member of Radisson Individuals

4.0 star property

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Photo gallery for New Bath Hotel & Spa, a member of Radisson Individuals

Exterior
Junior Suite | Desk, iron/ironing board, bed sheets
Desk, iron/ironing board, bed sheets
Front of property
Daily cooked-to-order breakfast (GBP 12 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
New Bath Road, Matlock, England, DE43PX
  • Place, Matlock Parks Country Park
    ‪1 min walk‬
  • Place, Gulliver's Kingdom
    ‪3 min walk‬
  • Place, Heights of Abraham Cable Car Station
    ‪15 min walk‬
  • Airport, East Midlands (EMA)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board, bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board, bed sheets

Family Room (Garden)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, bed sheets

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

Superior Room (Sofa Bed) | Desk, iron/ironing board, bed sheets

Superior Room (Sofa Bed)

  • Sleeps 2
  • 1 Queen Bed

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About this property

New Bath Hotel & Spa, a member of Radisson Individuals

Hotel in Matlock with full-service spa and 24-hour front desk
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a 24-hour front desk.
New Bath Hotel & Spa, a member of Radisson Individuals offers 54 accommodations. Televisions come with digital channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.
New Bath Hotel & Spa, a member of Radisson Individuals's great location gets high marks from our customers. During your stay, you're just a quick walk from Matlock Parks Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include a lifeguard on-site
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Matlock Parks Country Park and 5 minutes on foot from Gulliver's Kingdom
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
New Bath Hotel & Spa, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. New Bath Hotel & Spa, a member of Radisson Individuals also features spa services, a garden, and pool umbrellas. Self parking is free.

This 4-star Matlock hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
New Bath Hotel & Spa, a member of Radisson Individuals has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12 for adults and from GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 909 reviews
Rating 8 - Good. 319 out of 909 reviews
Rating 6 - Okay. 142 out of 909 reviews
Rating 4 - Poor. 86 out of 909 reviews
Rating 2 - Terrible. 42 out of 909 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience though it wasbjust for a night. Walking distance to heights if Abraham and town centre. Staff are so friendly and respectful. Even met someone from our hometown which was a bonus.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and excellent outdoor pool
Stayed 1 night in Sep 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return Visit

As usual a fantastic welcome when i got to the New Bath. I had one of the Balcony Rooms facing the pool, they have been redecorated to a high standard with an amazing shower. The bar is now open to quite late which helps when you have been out late and fancy a night cap. The food is lovely and nothing is too much for all the staff.
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Staff & service
Amazing place to stay. Lido was the reason that we came and were not disappointed. Donna in the Soa was great and very friendly. Only issue was the Spa condition. Sauna is falling apart. Broken wood and exposed nails. Needs a complete renovation as does the steam room which is also old and requires money spent to bring it up to standard
Stayed 2 nights in Sep 2025

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The embarrassing New Bath Spa Hotel

Did not reimburse me for their network error whilst booking Unhelpful service Dirty towels Outdated rooms Should not be called a spa An embarrassment
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be good if children 9 and over could use pool Also shower bit slow getting hot
Stayed 1 night in Sep 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely stay at New Bath Hotel. The staff were lovely very helpful. A bonus is the use of the lido. Very friendly and welcoming. I would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over Night Stay

Bar service very good. Had what i wanted in stock. The room i had was newly decorated to a very high standard so much so i will be requesting that one again. The morning staff as friendly as the evening staff which makes a real difference as i was treated like a person and not a number.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close walk into matlock bath. The Lido was amazing and was definitely a highlight. Breakfast was good, staff were friendly. A lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single stay.

Starting here on my own as a single woman I felt safe. My room, bathroom and the communal facilities were really clean, although there were signs of wear in a couple of places, for example the bed base. I was in the original hotel, where the building itself could do with some attention in places (window ledges, etc) which I hope they attend to because it's a beautiful building in a wonderful location. It's easy to get to on the edge of Matlock Bath and has plenty of parking. The pool is *amazing*, and I would definitely go back just to use that again.
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Travelled with family and small children
Liked: Staff & service, amenities
Area and main hotel it’s self was beautiful but when got there we didn’t actually get a room in the hotel, we was in a building round the back which was definitely not at nice and very run down, had a completely ripped duvet with a cover that didn’t fit and very hard pillows!! they were in the middle of doing it al up so maybe in time will hopefully be just at nice, overall staff and food was nice and great to be close to all the local attractions
Stayed 3 nights in Aug 2025

2/10 Terrible

Manpreet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old hotel and lido

A beautiful old hotel, just outside of the town. The staff were superb, really friendly and helpful. The lido and gardens are a treat. They're in the process of refurbishment, the main building, reception, dining area are lovely. Bathroom in Annex room looked brand new, some of the furniture a little tired as was the outside of this area. It'll be stunning once everything is finished.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Matlock Bath

Nice place. We had a lovely time. The location is great and there is plenty of free parking.
Stayed 2 nights in Aug 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE IF YOU WANT LUXURY!!! The Annex building is shocking. It’s a building site with stained carpets and furniture, disrepair, mold and rust everywhere. It is advertised as a luxury hotel perfect for relaxation……I had building work going on under my room for my 2 day stay. The towels were also dirty. I have written to the hotel but they haven’t bothered to reply. It is shocking!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great hotel, specious family room with a balcony and a short to the centre of Matlock Bath.
Stayed 2 nights in Aug 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities
If you can afford to stop somewhere else then please do. I think it’s on par with a uni dorm or a prison cell
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in close proximity to a famous UNESCO site (industrial revolution), also suitably placed for touring the wonderful Peak District.
Stayed 4 nights in Jun 2025

6/10 Okay

Amanda

Disliked: Property conditions & facilities

rubbish shower and windows which don’t close

Upon arrival to our room the sash windows were wide open, we tried to close them to leave them open about an inch and they were screwed so unable to close them, this meant that early on sunday morning there was a lot of noise from the people queuing to get in the outdoor pool. also the shower in the room had no pressure whatsoever so it was freezing cold and dribbled hot water. The bed was comfy although it was quite small. Tea and coffee facilities were good in the room. The room was quiet all night til the morning queues
Stayed 1 night in Jul 2025

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Disliked: Staff & service

long way to go to get standards up

recently taken over Breakfast was a joke insufficient food only one waiter who tried to do his best
Stayed 1 night in Jul 2025