All staff are friendly and very helpful.
Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed.
We enjoyed welcome drink before dinner.
Hotspring bath with sauna room, very relaxing.
they provid not only japanese yukata roves but also pajamas.
Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff.
I strongly recommend to stay lake view room.
the view was breath taking.
We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.
Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less.
10/10 Swore I saw a Shrine Maiden with green hair walking around.
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.