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ANA Crowne Plaza Matsuyama by IHG

3.5 star property

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Photo gallery for ANA Crowne Plaza Matsuyama by IHG

Enjoy meals in this dining area with a long table and matching chairs, offering a view of the landscaped garden.
Experience the grandeur of this historic building, set amidst lush greenery, with a bar or dining area nearby.
Experience the elegant ambiance of our lobby, featuring a spacious seating area, a stunning chandelier, and a beautiful sculpture.
Located in the heart of the city, the hotel offers a prominent presence with its illuminated sign.
Two single beds with matching headboards and footboards, each with a bedside table and lamp, in a room with a geometric patterned wallpaper and neutral-toned carpet.

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520
  • Matsuyama Castle
    ‪11 min walk‬
  • Dogo Onsen
    ‪3 min drive‬
  • Shiki Memorial Museum
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Smoking (Central Building)

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(29 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed, Smoking, Annex Building

8.2 out of 10
Very good
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds (Central Building)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds (Central Building)

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Smoking (Central Building)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Double Bed (Central Building)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Central Building)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed (Central Building)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed (Central Building)

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed, Annex Building

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Annex Building

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed (Central Building)

Room, 1 Double Bed (Central Building) | 1 bedroom, minibar, in-room safe, desk

Room, 1 Double Bed (Central Building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Smoking, Annex Building

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Smoking (Central Building)

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed, Smoking (Central Building)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Double Bed, Smoking (Central Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • 61 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ANA Crowne Plaza Matsuyama by IHG

Central Matsuyama hotel connected to a shopping centre, steps from Saka no Ue no Kumo Museum
3 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
ANA Crowne Plaza Matsuyama by IHG offers 330 accommodations with DVD players and minibars. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Matsuyama by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Saka no Ue no Kumo Museum. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Saka no Ue no Kumo Museum and 7 minutes on foot from Matsuyama Castle Ropeway
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly ANA Crowne Plaza Matsuyama by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsuyama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Ishizuchi – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Unkai – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Tohen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
SKY LOUNGE – On-site bar. Open selected days.
Tea LOUNGE – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Parking on site (JPY 1,600 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

ANA Crowne Plaza Matsuyama by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1008 reviews
Rating 8 - Good. 330 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MIKIKO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🚴‍♂️一人旅
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

yuji

Stayed 1 night in Apr 2025

8/10 Good

YOSHISUKE

Stayed 1 night in Mar 2025

10/10 Excellent

HANGYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right next to Okaido Station/Shopping Street. Room was spacious and clean. Good breakfast buffet with nice view on Matsuyama Castle.

10/10 Excellent

YUZO

Stayed 2 nights in Feb 2025

8/10 Good

toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

satomi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maresuke

Stayed 2 nights in Jan 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kenji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best location in Matsuyama

The location of this hotel is the best in Matsuyama. Close to the Okaido shopping mall, with Mitsukoshi Department store, and to Matsuyama Castle. Very quiet at night. Clean room and good service. The breakfast buffet is excellent with good view of Matsuyama city.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

tomoe

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

yasutaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

hyeongseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SEOKMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

masamori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利な場所に有ります。

、リムジンバスのバス停の近くで、ロケ―ションが良く観光にも買い物にも便利であった。
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

mok, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed and I will definitely want to stay again. -Friendly and professional staff -Room was very clean and comfortable -Breakfast service was great with a good view -Good location which is walkable to Matsuyama castle -The 90s built in radio into the bedside frame was a nostalgic plus
Stayed 3 nights in Nov 2024

10/10 Excellent

Hyo-Sun

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024