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Candeo Hotels Matsuyama Okaido

3.0 star property

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Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Daily full breakfast (JPY 1980 per person)
Property entrance
Reception
Hallway

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004
  • Matsuyama Castle
    ‪11 min walk‬
  • Dogo Onsen
    ‪3 min drive‬
  • Shiki Memorial Museum
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, desk, blackout curtains, soundproofing

Executive Room, Non Smoking (Sofa King)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking (For 1 Adult)

8.6 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Candeo Hotels Matsuyama Okaido

Hotel with a bar, near Dogo Onsen
A bar/lounge, spa services and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff assistance.
Candeo Hotels Matsuyama Okaido offers 215 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. 40-inch LCD televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. This Matsuyama hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Matsuyama Okaido. During your stay, you're just a quick walk from Akiyama Brothers Birthplace. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Just a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park
As a guest of Candeo Hotels Matsuyama Okaido, you'll find spa services, a vending machine, and multilingual staff. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Candeo Hotels Matsuyama Okaido also features laundry facilities, dry cleaning/laundry services, and shopping on site.

Smoking is allowed in designated areas at this 3-star Matsuyama hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1014 reviews
Rating 8 - Good. 350 out of 1014 reviews
Rating 6 - Okay. 70 out of 1014 reviews
Rating 4 - Poor. 33 out of 1014 reviews
Rating 2 - Terrible. 18 out of 1014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jingwei

Stayed 1 night in Apr 2025

10/10 Excellent

hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gayoung

Stayed 1 night in Apr 2025

10/10 Excellent

Yang Wook

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

NaHye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ただ夜寝るだけなら良いと思います

立地はとても良いので夜部屋に帰って寝るだけなら良いホテルだと思います。 ただお部屋で快適に過ごしたい方は、諦めた方が良いです。 ネトフリなどのサブスクなし、部屋にグラスなし（洗面台にはあり）、バスルームにゴミ箱無し、備え付けの水もなし、クローゼットもなし、セキュリティーボックス無し。 ただ、フロントのスタッフもお掃除の方も良い方で、とても行き届いていてとてもありがたかったです。 出張などにはとても向いてます。
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities

シャワーカーテンのニオイ

開設当初から何度も利用していますが、ここ数年はシャワーカーテンのニオイがひどいと思います。生乾きのニオイが浴室外にも広がって、客室内に充満します。バスタブ上部の溢れ防止用排水口の黒カビもひどく、清掃後のベッドやバスタブにも髪の毛が残っていたりと、周辺のホテルと比較して清掃のレベルは良くないです。 最近は利用者からオファーしなければ客室清掃を受けられないホテルが増えていますが、こちらのホテルはオファーなしでも毎日ルームメイクをしてくれるのはありがたいです。 客室照明は暗めです。 最上階の大浴場はガラス面が広くて開放的です。露天風呂もあり、好んで利用させて頂いています。 フロントが最上階にあるので、エレベーターが込み合う時間帯にチェックアウトをする際は時間の余裕を持っておく方が良いと思います。
Stayed 2 nights in Mar 2025

10/10 Excellent

YOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

kyunghee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eunjoo

Stayed 2 nights in Mar 2025

10/10 Excellent

YOUNGGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ほぼ満足できました

全体にはほぼ満足。ホール側のエレベーターボタンの反応が悪く、少し強く押さないと反応せず、しばらく気づかずに待たされた（宿泊階及びスカイフロント階）。
Stayed 1 night in Mar 2025

10/10 Excellent

SUNGWON

접근성이 최고입니다 호텔 대욕장 만족스럽습니다 아이와 함께 방문했으며 아이를 위한 슬리퍼면 실내복 준비까지 좋았습니다 다만 창문이 열리지 않아 환기가 필요할 경우 그건 불편 했습니다
Stayed 2 nights in Feb 2025

10/10 Excellent

AYAKO

Stayed 2 nights in Feb 2025

10/10 Excellent

SooHyun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
very comfortable during staying the hotel.
Stayed 1 night in Feb 2025

8/10 Good

NO KYUNG

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Travelled with family, Business traveller
The room was small for 3 people. We booked for 3 people but there were only 2 pillows and we had to go to the front desk to get another one. The bed was also small for 3 people. The toilet tank and the seat were dirty. I don't usually see that, but there was no place to put my clothes when I showered, so I was checking how clean the toilet was to put my clothes, and there was a lot of hair on the back of the toilet. It was a bad experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daesung

Stayed 1 night in Feb 2025

10/10 Excellent

shuuji

Stayed 1 night in Feb 2025

10/10 Excellent

MIKYOUNG

Stayed 4 nights in Jan 2025

8/10 Good

YOUNGMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Masumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hoosang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

상점가 가깝고 공항 버스 정류장 가깝고 위치는 최상입니다. 대욕장도 좋아요! 조식도 먹을만 합니다. 다음에 온다면 다시 이곳으 머무려 합니다.
Stayed 2 nights in Jan 2025