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Bambu Resort

3.0 star property

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Photo gallery for Bambu Resort

Reception
Garden
Breakfast, lunch, dinner served; local cuisine
Outdoor wedding area
Ballroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez
  • Place, Dino Park
    ‪25 min drive‬
  • Place, Xocomil Waterpark
    ‪27 min drive‬
  • Place, Xetulul Theme Park
    ‪27 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Superior Double Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Bambu Resort

Hotel in Mazatenango with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and wedding services are on-site.
Bambu Resort offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottles of water. Beds feature Select Comfort mattresses. 55-inch plasma televisions come with cable channels. Bathrooms include a shower.

This Mazatenango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bambu Resort features free WiFi in public areas and self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the diner
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and wedding services
  • On-site recreation includes a playground
  • 12.7 miles (20.5 km) from Dino Park and 14.2 miles (22.9 km) from Parque de Aventura Xejuyup
There's a restaurant on site. WiFi is free in public spaces. Bambu Resort also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Mazatenango hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 11 AM.
On-site venue – This diner specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Garita de Seguridad]

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bambu Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 8 for adults and from USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after hours will need to go to the following location to check in: Garita de Seguridad
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Reviews

Bambu Resort Reviews

7.2

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 79 reviews
Rating 8 - Good. 14 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 14 out of 79 reviews

Reviews

10/10 Excellent

Forrest

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great rooms at a great price in a beautiful country.
Stayed 1 night in Jun 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

jose, dallas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Itvwasnice
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay in the plus rooms. They are very clean and comfortable.
Stayed 3 nights in Feb 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The high price is not worthy, doesn’t even include at least breakfast. Also the restaurant’s staff have bad attitude and took so long for food. (rooms smell bad)
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Been co.ing hete for years they jave made major upgrades and the staff are wonderful highly recommend
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024

2/10 Terrible

erwin

Travelled with family
Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024

6/10 Okay

Angie Paola

Disliked: Cleanliness, amenities
Stayed 1 night in Mar 2024

2/10 Terrible

javier

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023

2/10 Terrible

Moira

Stayed 2 nights in Apr 2023

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Ashley

Stayed 2 nights in Aug 2022

10/10 Excellent

Mary Jo

Stayed 5 nights in Aug 2022

8/10 Good

Caroline, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022

2/10 Terrible

Cesar

Stayed 4 nights in Feb 2022

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 14 nights in Jan 2022