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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

On the beach, beach towels
Sports facility
Meeting facility
4 outdoor pools, pool umbrellas, pool loungers
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪19 min walk‬
  • Place, Cerritos Beach
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(54 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Oceanfront

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(42 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Two Double Room with City View

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

Ocean Front Deluxe Queen Room

  • Sleeps 2

Ocean Front Deluxe Two Double Room

  • Sleeps 4

Junior Queen Suite with City View

  • Sleeps 2

Junior Two Double Suite with City View

  • Sleeps 4

Ocean Front Junior Two Double Suite

  • Sleeps 4

Ocean Front Junior Queen Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

Deluxe Queen Room With City View

  • Sleeps 2

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About this property

DoubleTree by Hilton Mazatlan

Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of DoubleTree by Hilton Mazatlan's great location. During your stay, you'll be within walking distance of Playa Brujas. Features include free WiFi in public areas and a free manager's reception, plus 4 outdoor pools.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Playa Brujas and Islands and Protected Areas of the Gulf of California
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at DoubleTree by Hilton Mazatlan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

The resort hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Covered parking on site (MXN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children
  • Covered self-parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 885 out of 1588 reviews
Rating 8 - Good. 354 out of 1588 reviews
Rating 6 - Okay. 183 out of 1588 reviews
Rating 4 - Poor. 93 out of 1588 reviews
Rating 2 - Terrible. 73 out of 1588 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Catherine Mary

Liked: Cleanliness
Stayed 7 nights in Dec 2025

10/10 Excellent

Iris

Stayed 3 nights in Jan 2026

10/10 Excellent

Elvia

Stayed 1 night in Jan 2026

10/10 Excellent

Eliezer Ed Campos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The attention we got from all the staff was amazing. The quality of the food was excellent and the whole experience was awesome! The room was always clean and we felt like being at home!
Stayed 14 nights in Dec 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs maintenance needs a lot of improvement on the room sofa and sofa pillow need to be changed. They were dirty and smell .
Stayed 6 nights in Dec 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The television don’t work properly and the restroom was dirty and leaking water
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose De Jesus

Excelente
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from balcony. Large modern room. some maintenance needed around pools.
Stayed 14 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2026

8/10 Good

Ron A.

Stayed 9 nights in Dec 2025

10/10 Excellent

Gabriela

Stayed 4 nights in Dec 2025

8/10 Good

Yaneli

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very welcoming. I really enjoyed the spa services. The only bad thing is that out of the three elevators, one was out of service the whole time and the elevators took quite a while to get through the floors and there were no options of guest taking the stairs to make moving up and down the facility a bit quicker.
Stayed 5 nights in Dec 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness
Very courteous staff. Everything was clean. The pool was great. Great beach access. Convenient location for getting around. Would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Irena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice pool and balcony view but hotel is dirty and does not meet Hilton standards. Our bathroom sink was clogged and issue was not adressed. One elevator is broken so it takes a very long time to get elevator. Water filter not functional (drop by drop). Needs more vegetation on the hotel grounds. I liked that it was quiet at night and no nightclubs in the area.
Stayed 10 nights in Dec 2025

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony. Great room service. Walk in rain showers. Front desk staff were great always. A few dinning options nearby, Starbucks and Oxxo across the street.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elvia

Stayed 3 nights in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences with hotels I’ve had. Everyone was so friendly and welcoming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 3 nights in Dec 2025

10/10 Excellent

Graciela

Stayed 3 nights in Dec 2025

6/10 Okay

luis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Requested checkout paperwork and was denied.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rivemar Garcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel luce muy limpio y el personal es muy amable, las albercas muy limpias y todo muy tranquilo. Está en muy buena área y tiene muchos restaurantes cerca y se puede caminar con mucha seguridad. Lo recomiendo, yo me volveré a hospedar aquí.
Foto desde mi cuarto con vista al mar.
Stayed 4 nights in Dec 2025

10/10 Excellent

MariaFernanda

Stayed 1 night in Dec 2025

10/10 Excellent

alfredo

Stayed 3 nights in Dec 2025