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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

On the beach, beach umbrellas, beach towels
Sports facility
Restaurant
4 outdoor pools, pool umbrellas, pool loungers
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪19 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Oceanfront

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(12 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(14 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Mazatlan

Beachfront, with 4 outdoor pools
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of DoubleTree by Hilton Mazatlan's great location. During your stay, you'll be within walking distance of Playa Brujas. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Playa Brujas and Islands and Protected Areas of the Gulf of California
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

The resort hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free valet parking on site
  • Covered parking on site (MXN 100 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Covered self-parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 853 out of 1543 reviews
Rating 8 - Good. 350 out of 1543 reviews
Rating 6 - Okay. 179 out of 1543 reviews
Rating 4 - Poor. 90 out of 1543 reviews
Rating 2 - Terrible. 71 out of 1543 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 4 nights in Oct 2025

8/10 Good

Debra Dyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the rooms were very clean. Theview of the ocean and pool were wonderful. Im glad we did not do the all inclusive option however, one day we decided to hang out at the hotel all day and had the breakfast buffet, the coffee was terrible and the food was mediocre. At lunch we ordered a burger at the restaurant and it was not good. My husband and Ionly about 2 bites of our sandwich. It was like a hockey puck. With such great esting options near by, save yourself the money from the all inclusive.
Pool view
Room view
Stayed 6 nights in Oct 2025

8/10 Good

randall

Liked: Cleanliness, amenities, property conditions & facilities
People were very friendly. The service was OK, the pools were beautiful. Every other morning, I would wake up to no coffee, no bottled water, or just decaf and no water went to the front desk and they took care of it in a very friendly and apologetic manner. All in all it was a nice stay
Stayed 6 nights in Oct 2025

2/10 Terrible

JEFFREY, Temecula

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
Service,good for family,sheap price
Stayed 5 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience
Stayed 2 nights in Sep 2025

8/10 Good

luis suarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante muy sencillo no hay muchas opciones todo lo demás bien limpio personal atento la recepción bien
Stayed 10 nights in Oct 2025

10/10 Excellent

ana m

Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

ADRIANA

Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

4/10 Poor

Jorge Alberto

Stayed 5 nights in Oct 2025

4/10 Poor

BLANCA

Stayed 4 nights in Oct 2025

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 5 nights in Oct 2025

10/10 Excellent

Reynaldo

Stayed 3 nights in Oct 2025

8/10 Good

Raul, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ocean view , clean room and staff was very friendly
Stayed 6 nights in Sep 2025

6/10 Okay

ERIC

Travelled with partner
We have messaged the hotel the day before arrival for some requests. Was told the check in desk will accommodate our request and they are on our file. When we checked in, the staff did not acknowledge any requests we have made. Since our requests were not a must, we did not pushed for them. We stayed here for the entire trip, total of 8 nights. We like the pool, the service on the pool level. Very friendly and attentive, often check on us when we were in the pool. The lobby coffee shop lady was very sweet. She recognized me the second day already and even if I did not ordered from her, she greeted me with a smile and hola. The bell persons were very kind too, always a good morning or have a good day. The front desk staff, which is by the evaluators, never say hi to us as we walked in. Housekeeping was a different story. Everyday there was something not replenish or missing. One day was hand soap, the other day with no towel. The first 2 day we have to call and ask for toilet paper. In my opinion, as a Hilton property, I expect at least a 4+ stars service. The location of this hotel is nice, walkable to Malecon and local shops. Local bus stop right in front of the hotel. Yet, we can basically wave to the bus driver on this main road and they will stop for you. Overall, this is a “ok” place to stay but a little disappointed at some of the services.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jose Iran

Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovana Estephania Bravo

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

MARICELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly room was pleasant and beautiful view
Stayed 3 nights in Sep 2025

8/10 Good

Analilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the towels were really stained ready for the trash and the first day we didn’t even have a new roll of toilet paper nor an extra one. Other than that the staff at the lobby they were real nice also love the spa service all the staff is wonderful.
Stayed 4 nights in Sep 2025

8/10 Good

JULIO LEONEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 4 nights in Sep 2025