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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Interior detail
3 restaurants, breakfast served
In-room safe, blackout curtains, iron/ironing board, cots/infant beds
3 restaurants, breakfast served
3 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪17 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite Premium with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Premium with Partial Sea View

  • 44 sq m
  • Sleeps 6

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

One Bedroom Elite Golf Experience

  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed
  • Ocean view

View all photos for Luxury Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Elite Golf Experience

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

9.8 out of 10
Exceptional
(6 reviews)
  • 119 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed
  • Ocean view

Room Premium with Garden View

  • 44 sq m
  • Sleeps 4

Suite Premium with Garden View

  • 55 sq m
  • Sleeps 6

View all photos for Room Deluxe with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Room Deluxe with Partial Sea View

  • 44 sq m
  • Sleeps 4

View all photos for Suite Standard with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite Standard with Partial Sea View

  • 44 sq m
  • Sleeps 6

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • 119 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed
  • Ocean view

View all photos for Luxury Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Room

7.8 out of 10
Good
(24 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

Similar properties

Exterior
El Cid Castilla Beach Hotel
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
3.9 out of 5, Good, 1,004 reviews
The price is CHF 136
includes taxes & fees
28 Jan - 29 Jan
El Cid Castilla Beach Hotel

About this property

El Cid El Moro Beach Hotel

Family-friendly fun on the beach, with outdoor pool
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at El Cid El Moro Beach Hotel. During your stay, you're just a quick walk from Playa Brujas. Features include a free area shuttle, plus 3 restaurants and an outdoor pool.
  • For dining with ocean views, stop by La Concha, one of the property's 3 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and fitness classes
  • 10 minutes on foot from Playa Brujas and a 3-minute drive from The Mazatlan Malecón
  • Free local-area shuttle service
Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid El Moro Beach Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, a children's club, and an arcade/games room are also featured at the family-friendly El Cid El Moro Beach Hotel.

This 3.5-star Mazatlán resort is smoke free.

La Concha – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
La Conchita – This poolside bar only serves light fare.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cid El Moro Beach Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per day.
  • Cots (infant beds) are available for MXN 200.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 999 reviews
Rating 8 - Good. 291 out of 999 reviews
Rating 6 - Okay. 149 out of 999 reviews
Rating 4 - Poor. 90 out of 999 reviews
Rating 2 - Terrible. 69 out of 999 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness
Room was clean, view was amazing (ignore the neighboring construction), staff was very courteous and helpful, multiple pools is a huge plus. There were a few setbacks. Plumbing was a bit of an issue. One of the bathrooms flooded while showering due to clogged drain and water temperature was impossible to regulate, either boiling hot or cold shower. A huge petty annoyance was no ice available for the rooms. With that said, overall it was a great stay, small drawbacks were not enough to discourage me from returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jimena

Stayed 6 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
Stayed 4 nights in Oct 2025

10/10 Excellent

Karla Cristina Arias

Stayed 4 nights in Oct 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do recommend it
Stayed 7 nights in Oct 2025

10/10 Excellent

ramey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in and comfortable 1 bedroom suite. Loved the pool area as well!
Stayed 2 nights in Oct 2025

10/10 Excellent

armand H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 9-Day Stay at El Cid El Moro – Truly Memorable! I recently spent 9 days at El Cid El Moro Beach Hotel in Mazatlán, and it was an amazing experience from start to finish. I booked the Elite All Inclusive package, and it was absolutely worth it! The staff were exceptional—always friendly, attentive, and ready to help with anything I needed. From the front desk to the restaurant servers, everyone made me feel welcome and taken care of. Their service really elevated the whole trip. The food was another highlight. With the Elite package, I enjoyed delicious meals at several restaurants, and the variety was incredible—everything from authentic Mexican dishes to fresh seafood and international cuisine. The quality and flavor were top-notch every single day. The location was also super convenient. There were plenty of nearby shops and local markets just a short walk away, which made it easy to pick up souvenirs, snacks, or anything else I needed during my stay. Overall, my time at El Cid El Moro was relaxing, fun, and full of great memories. I’d highly recommend choosing the Elite All Inclusive package if you want the best experience possible—amazing food, excellent service, and extra comfort all around. I can’t wait to come back!
Stayed 8 nights in Sep 2025

6/10 Okay

Corina

Stayed 3 nights in Sep 2025

10/10 Excellent

Perfecto

Stayed 3 nights in Sep 2025

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 4 nights in Sep 2025

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service terrible hotel was wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Renato, Compton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfectly clean everyday, Staff was friendly and all was perfect for our little family trip! Fidel was awesome as always!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin Ruben De

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my wife had a really good time. It was our first time here and it was an awesome experience. Definitely will come back in the future. Maybe when it’s a bit more cooler.
Stayed 4 nights in Aug 2025

4/10 Poor

Jacqueline and Miguel, Los Angeles

Travelled with partner
Disliked: Cleanliness, amenities
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
Stayed 3 nights in Aug 2025

8/10 Good

Giovani

The Aerv
Stayed 7 nights in Jul 2025

10/10 Excellent

Jocelyn, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great!
Stayed 6 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable todo el staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Alma, El Paso

Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice restaurant had great food
Stayed 7 nights in Jul 2025

4/10 Poor

Alan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were truly disappointing. Bed sheets were dirty with lipstick. 2/5 elevators were working. Had to change rooms due to AC problems. All inclusive was extremely misleading as I came to realize there’s another level of all inclusive once you reach the hotel.
Stayed 5 nights in Jul 2025

6/10 Okay

Maria

Stayed 6 nights in Jul 2025