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Holiday Inn Express & Suites Hotel Mazatlan by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Hotel Mazatlan by IHG

Exterior
Exterior
Pool
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Av.del Mar 1223, Zona Costera, Mazatlán, SIN, 82017
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Playa Norte
    ‪5 min walk‬
  • Place, Mazatlán Aquarium
    ‪9 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lagoon View

Standard Room, 1 King Bed, Lagoon View | Soundproofing, free WiFi

Standard Room, 1 King Bed, Lagoon View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Lagoon View

Suite, 1 King Bed, Accessible, Lagoon View | Soundproofing, free WiFi

Suite, 1 King Bed, Accessible, Lagoon View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Lagoon View

Standard Room, 2 Queen Beds, Lagoon View | Soundproofing, free WiFi

Standard Room, 2 Queen Beds, Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Ocean View

Standard Room, 2 Queen Beds, Balcony, Ocean View | Soundproofing, free WiFi

Standard Room, 2 Queen Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Lagoon View

Suite, 2 Queen Beds, Lagoon View | Soundproofing, free WiFi

Suite, 2 Queen Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Ocean View

Suite, 2 Queen Beds, Balcony, Ocean View | Soundproofing, free WiFi

Suite, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Varali Grand Hotel
Mazatlán
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 2,456 reviews
The price is CHF 45
includes taxes & fees
4 May - 5 May
Varali Grand Hotel

About this property

Holiday Inn Express & Suites Hotel Mazatlan by IHG

An outdoor pool, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a vending machine.
Guest accommodation at Holiday Inn Express & Suites Hotel Mazatlan by IHG offers air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Recreational amenities at the hotel include an outdoor pool.
During your stay at Holiday Inn Express & Suites Hotel Mazatlan by IHG, you're just a quick walk from The Mazatlan Malecón. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • Steps from The Mazatlan Malecón and 6 minutes by car from Plaza Machado
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at Holiday Inn Express & Suites Hotel Mazatlan by IHG. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Holiday Inn Express Suites Hotel Mazatlan by IHG by IHG
Holiday Inn Express & Suites Hotel Mazatlan by IHG by IHG Hotel

Holiday Inn Express & Suites Hotel Mazatlan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 252 reviews
Rating 8 - Good. 31 out of 252 reviews
Rating 6 - Okay. 18 out of 252 reviews
Rating 4 - Poor. 5 out of 252 reviews
Rating 2 - Terrible. 8 out of 252 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernesto

Stayed 3 nights in Jan 2026

6/10 Okay

melanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was easy and staff was friendly. Hotel smells nice and is in newer condition. Room was ok. Could have been cleaner (blood spatter on shower wall). Location is great. Walking distance to restaurants and shopping. We got the balcony oven view room which was a nice view although it was very loud on this side. Cars and people on road outside and loud music until very late. Would stay on lagoon side if wanting a quieter night. Toilet made a whistle sound every few minutes 24/7. Also heard other rooms toilets whistle. Breakfast was ehh. Eggs scrambled with ham. Potatoes scrambled with sausage. Broccoli and carrots. Fruit was good. We chose to go out and pay for breakfast instead. Pool is connected to the restaurant so when you are having a good time at pool, the people eating are watching you like you are a TV. Hotel was decent if you are not looking for anything fancy and a short stay.
View from balcony
Stayed 3 nights in Jan 2026

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Clean room. Nice linens and towels. Would have liked to have a fridge for our 6 night stay. Staff were all very nice and professional.
Malecon and beach to Centro
Malecon and beach towards the golden zone
Beautiful sunsets from our deck
Great views from Pool and restaurant/bar on the third floor
Stayed 6 nights in Jan 2026

10/10 Excellent

Todd

Staff here go above and beyond. The rooms are very clean, the daily breakfast was consistently good. Their pool was just being completed while we were there, so we were allowed to use the pool on the condo level.
Stayed 10 nights in Jan 2026

2/10 Terrible

Cheryl D

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The website for this hotel is very misleading, rooms are very small, pool was closed, no outdoor seating. Would not recommend for a long stay.
Stayed 28 nights in Dec 2025

10/10 Excellent

jose Gilberto

Stayed 2 nights in Jan 2026

4/10 Poor

Randi

Stayed 1 night in Dec 2025

10/10 Excellent

Yesenia

Stayed 1 night in Dec 2025

8/10 Good

Gerald

Stayed 4 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
awesome front dest, clean throughout, quiet spacious room
Stayed 1 night in Dec 2025

10/10 Excellent

liliana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

erika

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, facilities were clean. Seafood menu was excellent. Close to everything. Had an amazing stay
Stayed 10 nights in Dec 2025

6/10 Okay

Jody

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff tried to charge us for our service dog despite the website and Holiday Inn’s worldwide policy that they don’t charge for service dogs. It was very stressful. They finally acquiesced but still required us to leave a damages deposit (which we agreed to obviously). Other than that it’s a clean, modern hotel. The noise from the street is crazy. Allll night long. For that reason alone I wouldn’t recommend. Unless you’re into that party scene of course. We left too early in the morning to try the breakfast. Generally speaking the staff was very night. Unfortunate the manager on hand didn’t speak English and ended up calling the GM of the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente hotel, el personal muy amable, el cuarto muy limpio y muy bonito. Lo recomiendo 100% Me volvería a quedar en este hotel sin duda!
Stayed 1 night in Dec 2025

10/10 Excellent

Mony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a great time during my extended stay. The staff were fantastic whenever I needed something or even just to greet me and check if I needed anything. The hotel is right across from the Malecon which is awesome to walk or jog in the mornings and evenings . There's a nice Starbucks within a 4 min walk and other restaurants. The Free breakfast was great too. So refreshing to have breakfast facing the ocean.. they have a little kiosk downstairs where you can buy soft drinks and snacks..it was very convenient. The Free coffee and tea in the lobby area was a bonus. Overall, I had an excellent experience and they even called me a taxi to the airport. Felt super safe and comfortable. Looking forward to coming back...
Stayed 1 night in Dec 2025

10/10 Excellent

Mony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facilities and good service
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at this location. Everything was in order and the staff went beyond the norm to help me navigate through Mazatlan and its many activities. The rooms were immaculate and well maintained. The breakfasts included were delicious and there was a good verity of options.
Stayed 5 nights in Dec 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel
Stayed 3 nights in Nov 2025

8/10 Good

Francisca, Paramount

Stayed 1 night in Nov 2025

10/10 Excellent

Karla Erika Des

Liked: Cleanliness, amenities, property conditions & facilities
Everything Was AMAZING!!! THANK YOU, THANK YOU, AND THANK YOU!!! :)
Stayed 14 nights in Nov 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities
New room, nothing else to ask
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosalyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast left at 5:30 . They offered me a small packed lunch instead. Very kind
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, safe and comfortable hotel but they need to do something about the breakfast.
Stayed 3 nights in Oct 2025