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Hotel Esperanza

2.5 star property

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Photo gallery for Hotel Esperanza

Triple Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Front of property
Room, 2 Single Beds | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Restaurant
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ejercito Mexicano #1200, Mazatlán, SIN, 82016
  • Place, The Mazatlan Malecón
    ‪7 min walk‬
  • Place, Playa Norte
    ‪7 min walk‬
  • Place, Mazatlán Aquarium
    ‪10 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Quadruple Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Economy Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Esperanza

A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Hotel Esperanza offers 40 air-conditioned accommodations with free toiletries and a ceiling fan. 30-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Esperanza, you're just a quick walk from Playa Norte. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Just a 3-minute drive from The Mazatlan Malecón and 10 minutes from Olas Altas Beach
Public spaces have free WiFi.

This Mazatlán hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact the hotel within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Esperanza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Esperanza Mazatlan
Esperanza Mazatlan
Hotel Esperanza Mazatlán
Esperanza Mazatlán
Hotel Esperanza Hotel
Hotel Esperanza Mazatlán
Hotel Esperanza Hotel Mazatlán

Hotel Esperanza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 86 reviews
Rating 8 - Good. 35 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 7 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis Michael

Liked: Staff & service, property conditions & facilities
Easy access, helpful friendly staff
Stayed 4 nights in Jun 2025

4/10 Poor

Lydia

Travelled with group
Disliked: Amenities, property conditions & facilities
The door locks didn’t function and there was no AC as listed. The window also didn’t shut or lock.
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio Jesus

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

The walls were very dirty, anything you touched fell apart, and I was literally afraid that somebody was going to break into the door and rob me. I would not recommend staying here
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff Very friendly
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Very simple older non vacation type of hotel. Convenient to bus station. Basic.
Stayed 1 night in Feb 2020

6/10 Okay

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at the front desk was very nice .We thought the hotel was pet friendly,but it was not
Stayed 1 night in Dec 2019

8/10 Good

GlennC, Eatonville WA

Travelled with partner
Liked: Cleanliness, staff & service
We needed a place to stay during the busy Independence Day Celebrations. There were very few vacancies that we could afford. Eduardo was very helpful. We give him high marks.... The property is basic and austere... but saved us money for the short stay...
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Its OK to sleep and expect nothing else. Bed bugs and ac barley works.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
I liked that the room had 3 beds to accomodate the five of us. I DID NOT LIKE that the room wasn't ready on time! It wasn't ready until between 4 and 430 PM. I DID NOT LIKE that the room had a very old Air Conditioner that couldn't begin to cool a room 1/10th the size of our room. It needed to be replaced! I COULDN'T SLEEP because of the EXTREME HEAT in our room, so I Called Expedia and left the hotel to drive all night without rest to our next destination. I DID NOT LIKE the man at the Recetion Desk REFUSING TO ANSWER THE PHONE WHEN EXPEDIA TRIED TO CALL AND RESOLVE OUR AC PROBLEM simply, in his words, "the hotel is full, so I dont need to answer the phone. The Owner can talk to Expedia." He knew Expedia was calling because we told him it was Expedia who was trying to call. DO YOURSELF A FAVOR AND AVOID THIS PROPERTY, no matter how desperate you may be!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This is a basic hotel good for sleeping, bathing and doing your business. Not a big deal it’s close to downtown and a few blocks from El Malecón which is the boardwalk at the beach. If all you need is basic necessities this hotel will serve that purpose it is no way near two stars but again it’s cheap accommodations to save you money and enjoy the food in Mazatlan which BTW it’s amazing try Panama Restiarant.
Stayed 7 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Old delapitated building, no hot water at sink. Did not shower,sink in shower. No amenities at all, language spanish mainly. TV only one chanel in english. Like a dungen. People friendly
Stayed 1 night in Jan 2019

8/10 Good

Guillermo, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lcation..air condtion. Friendly staff no parking and I will be back to this place
Stayed 2 nights in Jul 2018

8/10 Good

kevin, sacramento

Liked: Cleanliness, staff & service, room comfort
close to central bus station and beach
Stayed 1 night in Jul 2018

8/10 Good

Lisa, Mesa, AZ

Liked: Cleanliness, staff & service, room comfort

Hotel Esperanza

Staff was very good, room clean, busy street (location)
Stayed 1 night in Feb 2018

8/10 Good

kevin, sacramento, ca

Liked: Cleanliness, staff & service, property conditions & facilities

Good place near central bus depot

Staff is very friendly and helpful, but level of English skills varies from one staff member to the next Cleaning crew went out of their way for us, getting us a table and hangers so we could keep items off the floor May not be to every North American’s liking. But we found this to be good enough (and near enough to the beach) to extend our stay twice Only thing I wish was that their pillows be bigger and firmer
Stayed 3 nights in Jan 2018

8/10 Good

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, comodo para pasar la noche, incluye 1 desayuno gratis
Stayed 1 night in Oct 2025

10/10 Excellent

Jose alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Zuleima Marelyn

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la verdad que servicio tán excelente y limpio la comida muy bien
Stayed 2 nights in May 2025

10/10 Excellent

César Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas vacaciones

Buen servicio de entrada sin problemas
Stayed 2 nights in Apr 2025

4/10 Poor

JESUS

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Cristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in May 2024