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Sunvivia by Fiesta Americana Mazatlan

3.5 star property

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Photo gallery for Sunvivia by Fiesta Americana Mazatlan

Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪16 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, City View

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

View all photos for Quadruple Suite Classic With Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Classic With Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

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Exterior
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  • Spa
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4.1 out of 5, Very good, 1,001 reviews
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About this property

Sunvivia by Fiesta Americana Mazatlan

Beachfront comfort, a 24-hour fitness centre
Spend the day catching some rays at the beach, relaxing by one of Sunvivia by Fiesta Americana Mazatlan's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Sunvivia by Fiesta Americana Mazatlan offers 189 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Rooms open to balconies. Accommodation at this 3.5-star hotel has kitchens with microwaves. Bathrooms include a shower.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sunvivia by Fiesta Americana Mazatlan. During your stay, you'll be close to The Mazatlan Malecón. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy Regional cuisine and a beachfront location while dining at Papagayo Restaurant
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the 5 hot tubs
  • Treat yourself to facials, body scrubs or mud baths at Paradise Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
Sunvivia by Fiesta Americana Mazatlan offers its guests 2 outdoor swimming pools, 5 hot tubs, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at Sunvivia by Fiesta Americana Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

Papagayo Restaurant – This beachfront restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (MXN 50 per day)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunvivia by Fiesta Americana Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 4 nights in Sep 2025

10/10 Excellent

NESTOR

Travelled with family and small children
Liked: Amenities
Great ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafaela

Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

4/10 Poor

julio

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

KARINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

4/10 Poor

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charge you 1 thousand pesos for each additional person that stays in the room and also 50 pesos per day to park your car half a block away from the hotel and is not mention when you reserve online if you loose any cards parking or door car you will be charged I would gladly pay but is not mentioned
Stayed 2 nights in Jun 2025

8/10 Good

BEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Federico Ernesto

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar Raul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
When I made my reservation I reserved Ocean Front view, I did not get the the room I reserved I had ocean view to the pool not Front view, I asked the front desk and the person said I should’ve reserved the Inca building that’s not offered on the room listed on Expedia room also had access to the Main Street was very loud, the hotel is in a real nice spot walking distance to a lot of restaurants and coffee shops other than than we had a great time.
This was not what I reserved, there was another building ocean front.
Stayed 7 nights in May 2025

10/10 Excellent

TRIACY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 7 nights in May 2025