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Crown Suites Hotel

3.0 star property

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Photo gallery for Crown Suites Hotel

Staircase
Lobby sitting area
Garden
Desk, free WiFi
Outdoor pool

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Wanale Road, off Bunkogho Road, Mbale
  • Place, LivingStone International University
    ‪6 min drive‬
  • Place, Sipi Falls
    ‪17 min drive‬
  • Place, Wanale Cliff
    ‪22 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Desk, free WiFi

Executive Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Desk, free WiFi

Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crown Suites Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Crown Suites Hotel offers 16 accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Crown Suites Hotel, you'll be close to LivingStone International University. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • 5 minutes by car from LivingStone International University and 12 minutes from Mt Elgon Waterfall
Crown Suites Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Crown Suites Hotel. Free self parking is available.

This 3-star Mbale hotel is smoke free.

Crown Suites Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Suites Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crown Suites Hotel Mbale
Crown Suites Mbale
Crown Suites Hotel Hotel
Crown Suites Hotel Mbale
Crown Suites Hotel Hotel Mbale

Crown Suites Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Expedia didnt ordr the rooms!!!!! i cam to the hotel and no order
Stayed 1 night in Jul 2019
Verified

4/10 Poor

C Okello

Disliked: Cleanliness, property conditions & facilities
The check in staff knew nothing about online booking platforms, nothing about hotel.com or trivago etc. And so I was denied access and turned away. I was only saved by my adamant insistence that they call their next superior as the manager of the day walked away from me saying she knew nothing of what I was saying. The person on the other end of the phone eventually instructed them to check me in. It was a most embarrassing moment
Stayed 1 night in Nov 2021
Verified

8/10 Good

PeterK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They'd never had an Orbitz reservation before and tried to make me pay a secxond time. Finally got the manager to realize they must have an agreement with Orbits because they had received my reservation! Overall, it was a nice place with comfortable rooms and a good restaurant. It is on a minor side street and a little hard to find though. Yes, I recommend it - even gioven the small billing problem. They were honest and accepted their responsibility.
Stayed 1 night in Jul 2019