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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Lobby sitting area
Exterior
Property grounds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 N Main St, McAllen, TX, 78501
  • Place, 17th Street Entertainment District
    ‪3 min walk‬
  • Place, McAllen Chamber of Commerce
    ‪3 min walk‬
  • Place, La Plaza Mall
    ‪2 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

2 Double Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking

  • Sleeps 4

Courtyard View 2 Double Beds Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 3

King Room with Courtyard View - Non-Smoking

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio Suite With 1 King Bed, Tub With Grab Bars-Mobility And Hearing Accessible, Non-Smoking

  • Sleeps 4

King Studio Suite - Non-Smoking

  • Sleeps 4

One-Bedroom Deluxe King Suite - Non-Smoking

  • Sleeps 4

One-Bedroom Presidential King Suite - Non-Smoking

  • Sleeps 4

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 2

1 Full Bed, Mobility/Hearing Accessible Room, Bathtub W/ Grab Bars, Non-Smoking

  • Sleeps 2

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About this property

Casa De Palmas, Trademark Collection by Wyndham

Hotel with free parking, near La Plaza Mall
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Casa De Palmas, Trademark Collection by Wyndham. During your stay, you're just a quick walk from McAllen Chamber of Commerce. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
  • Free airport and local-area shuttle service
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1918
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa De Palmas, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 694 out of 1155 reviews
Rating 8 - Good. 211 out of 1155 reviews
Rating 6 - Okay. 105 out of 1155 reviews
Rating 4 - Poor. 68 out of 1155 reviews
Rating 2 - Terrible. 77 out of 1155 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jose

Stayed 2 nights in Oct 2025

8/10 Good

Rita

Stayed 1 night in Oct 2025

8/10 Good

Paul, Keene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic property
Stayed 3 nights in Oct 2025

10/10 Excellent

Esteban

Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was delightful, We enjoyed the pool while the courteous staff attended to every need. Would definitely stay again. Thank you!
Stayed 2 nights in Oct 2025

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

ISAIAH

Stayed 2 nights in Oct 2025

8/10 Good

Isaias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed our stay and will book again
Stayed 2 nights in Oct 2025

6/10 Okay

Oscar

Liked: Room comfort
Room was large and ok, shower handle was broken, a/c did nit work well and had hard time getting hot water (maybe the defective handle) Hotel needs minor repairs all over
Stayed 2 nights in Oct 2025

4/10 Poor

Debra, Houston

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and the carpet looks disgusting. The walls are thin. Everything is outdated and molded. There was a huge dead cockroach in front of the restaurant that served breakfast. Doors by the parking lot were locked at night which is fine but then our key card did not work. The elevator on 2nd floor was out of order so we had to walk down to the first floor on the parking ramp and get the key card reprogrammed and walked to our room and the card still didn’t work. Had to walk back to lobby and get a third key card. I would not recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to this hotel often for work, and the manager, Erik always goes above and beyond to make sure my stay is comfortable. He is incredibly accommodating, professional, and genuinely cares about the guests. It is rare to find that level of consistency and hospitality, which makes being away from home so much easier. Highly recommend staying here!
Stayed 1 night in Oct 2025

6/10 Okay

Michelle Diana

Stayed 2 nights in Oct 2025

6/10 Okay

Jose

Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel need maintencr
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I absolutely love this old, historical hotel but current ownership/management has allowed the hotel to completely lose its luster. At check in time our room wasn’t ready and we were offered a consolation room (?) that ended up having no hot water, a bathroom door that did not close, and a tub that would not drain (all the cold water) properly. The restaurant was closed because no one was eating there, except we were told it would open that evening. The check in host was nice but the check out host was too busy doing something on his computer to care that I was waiting to speak with him and close out my room invoice. All of this speaks to absent and neglectful management, severe understaffing, and basically, an owner company who just does not care at all (SHAME on WYNDHAM). This beautiful boutique once-destination historical hotel needs maintenance, updating and proper management ASAP. Sorry to put this all in public, but, that’s what you get for totally ignoring me at check out. Such a shame. (!)
Stayed 1 night in Oct 2025

8/10 Good

Jerall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice & clean, parking was pretty straight forward. The front desk staff was quite lackluster- didn’t seem to really want to talk to us.
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Efrain

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Oct 2025

4/10 Poor

Walter

Stayed 1 night in Sep 2025

6/10 Okay

Zayma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025