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Victoria Palms Inn & Suites

2.5 star property

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Photo gallery for Victoria Palms Inn & Suites

Ballroom
Outdoor pool
Exterior
Executive Room | In-room safe, soundproofing, iron/ironing board, cots/infant beds
In-room safe, soundproofing, iron/ironing board, cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
600 Kingston Way, Donna, TX, 78537
  • Place, Valley Nature Center
    ‪4 min drive‬
  • Place, Knapp Medical Center
    ‪6 min drive‬
  • Place, Tierra Santa Golf Club
    ‪10 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(9 reviews)
  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

View from room

Standard Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 49 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 487 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

7.6 out of 10
Good
(7 reviews)
  • 487 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

View from room

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Room

View from room

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Victoria Palms Inn & Suites

Hotel in Donna with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, Access to hot tub and coffee/tea in a common area.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Victoria Palms Inn & Suites. During your stay, you'll be within walking distance of Cinemark Weslaco Movies 10. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Victoria (Seasonal)
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Cinemark Weslaco Movies 10 and a few minutes from Valley Baptist Micro Hospital Weslaco
  • Cats and dogs welcome free of charge
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Victoria Palms Inn & Suites offers its guests an outdoor pool and Access to hot tub. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at Victoria Palms Inn & Suites. The hotel can provide concierge services and wedding services. Self parking is free.

This Donna hotel is smoke free.

Victoria (Seasonal) – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,600 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 April to 15 November:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 85 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Reviews

Victoria Palms Inn & Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

Reviews

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chef is very friendly 100% recommended, but the breakfast needs to be improved by managment
Stayed 4 nights in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
The staff were so friendly and helpful though out our stay! The property was clean, beds soft and breakfast and supper was yummy! My husband and I will definitely put Drury hotel on our list to visit!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property renovated and spacious and clean!
Stayed 1 night in Jul 2025

10/10 Excellent

luis albert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

2/10 Terrible

MICHAEL F

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I got to the hotel a little early and asked if I can get a room. I was told NO with a Terrible Attitude, as if I asked something absurd and insane. I immediately left and did not stay there. Be warned the front desk attitude is HORRIBLE. I have run various businesses over 40 years and would immediately fire all involved. Rudest front desk I have ever experienced while traveling for business. Be warned.
Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Television not functioning. No towels were ever changed out. Noisy neighbors outside all night with no security in sight. Key card not functioning. Room smelled of cigarettes and roaches. No hookups for cell phone charger.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Sanjuanita

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Drucilla

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Jun 2025

10/10 Excellent

Traci

Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor negrete

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been going there almost every summer so my kids can use the pool I've always been satisfied
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was good just did not get to enjoy the pool it was closed due to cleaning
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My famiky and I loved it. We will definitely be staying there again
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, very close to the pool. AC was great and cold. Very delicious breakfast. Staff were helpful and friendly. Pool needed a good cleaning but was nice and refreshing. Overall, very worth a stay for luxury and relaxation.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 2 nights in Jun 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and calm
Stayed 1 night in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Corina

No hot breakfast Not like the photos when I made my reservation
Stayed 2 nights in May 2025

6/10 Okay

Heriberto

Liked: Cleanliness, property conditions & facilities
Staff and equipment are unreliable. The manager fixed my issue but made it clear that it was a favor and my fault. I called and told them that I was stuck at the airport and wouldn’t be able to check in until early morning. That I needed my room to change/shower for a wedding. They understood and said it was ok. Well until I got there. Then I didn’t have a room. It just happened that the manager was there and fixed it. I had prepaid for my rooms. I had called. But yes, it’s my fault, great help under a stressful situation where I’m exhausted and have a wedding ceremony in a couple hours. The hotel is old but ok for the valley. At least it was safe and clean.
Stayed 4 nights in May 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The suits are very good , and the swimming pool fabulous.... on the brake fast I will like have more variety
Stayed 2 nights in May 2025

6/10 Okay

Girly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Miranda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I booked a double queen bed. Was given a single bed. WiFi was down the whole stay. Power was out all night.
Stayed 1 night in May 2025