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Address Jabal Omar Makkah

5.0 star property

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Photo gallery for Address Jabal Omar Makkah

Reception
Terrace/patio
Superior Suite Kaaba View | 1 bedroom, down duvets, Select Comfort beds, minibar
Junior Suite City View | City view
Restaurant

Popular amenities

  • Parking available
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Prince Mohammed Bin Salman Road, Makkah
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪8 min walk‬
  • Kaaba
    ‪10 min walk‬

Room options

View all photos for Deluxe Room Twin Partial Haram View

1 bedroom, down duvets, Select Comfort beds, minibar

Deluxe Room Twin Partial Haram View

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite Kaaba View

1 bedroom, down duvets, Select Comfort beds, minibar

Superior Suite Kaaba View

  • 142 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club Twin Partial Kaaba View

1 bedroom, down duvets, Select Comfort beds, minibar

Premier Club Twin Partial Kaaba View

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room Twin Partial Kaaba View

1 bedroom, down duvets, Select Comfort beds, minibar

Deluxe Room Twin Partial Kaaba View

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Club Twin Partial Kaaba View

1 bedroom, down duvets, Select Comfort beds, minibar

Deluxe Club Twin Partial Kaaba View

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Suite Haram View

1 bedroom, down duvets, Select Comfort beds, minibar

Panoramic Suite Haram View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Twin City View

1 bedroom, down duvets, Select Comfort beds, minibar

Deluxe Room Twin City View

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room Twin Partial Haram View

1 bedroom, down duvets, Select Comfort beds, minibar

Premier Room Twin Partial Haram View

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite City View

1 bedroom, down duvets, Select Comfort beds, minibar

Junior Suite City View

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Haram View

1 bedroom, down duvets, Select Comfort beds, minibar

Deluxe Room Twin Haram View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room Twin City View

City view

Premier Room Twin City View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Minibar, in-room safe, desk, blackout curtains

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (889)
The price is CHF 175
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Address Jabal Omar Makkah

Luxury hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Address Jabal Omar Makkah offers 1433 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets and hairdryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Address Jabal Omar Makkah. During your stay, you're just a quick walk from As-Haabee Exhibition. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafes.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Dining options include 4 restaurants and 2 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
Address Jabal Omar Makkah offers its guests a full-service spa and a fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

Public spaces have free WiFi. The luxury Address Jabal Omar Makkah also features spa services, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Address Jabal Omar Makkah has 4 restaurants on site.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 185 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Address Jabal Omar Makkah

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 145 for adults and from SAR 73 for children
  • Self-parking fee: SAR 185 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay, Huawei Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006429

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Address Jabal Omar Makkah Hotel
Address Jabal Omar Makkah Makkah
Address Jabal Omar Makkah Hotel Makkah

Address Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 171 reviews
Rating 8 - Good. 24 out of 171 reviews
Rating 6 - Okay. 9 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 8 out of 171 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Stayed 2 nights in Mar 2025

6/10 Okay

Osman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I wanted to share my experience staying at your property during my recent trip to Mecca. My first stay with you in February of last year was truly exceptional—it was, without a doubt, the most comfortable hotel experience I’ve ever had. The beds were incredible, providing the best sleep I’ve had in my 29 years, and I was eager to return for that same level of comfort and quality. However, during my most recent stay, I noticed a few inconsistencies. The bed did not meet the same standard as before, and the service was noticeably slower. For example, I had to wait three hours for a dental kit from housekeeping, despite multiple follow-up calls. Each time, a different staff member assured me it would arrive promptly, but there was a significant delay. That said, apart from these issues, my stay was still pleasant. I’m unsure whether I’ll rebook in the future, as the exceptional standards from my first visit were not fully replicated this time. I hope this feedback is helpful as you continue to refine your guest experience.
Stayed 3 nights in Mar 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, only my bathroom did smell, breakfast on Saturday was chaotic, took us time to sit, food and service weren’t that good, but improved next day!
Stayed 2 nights in Apr 2025

4/10 Poor

Sajjad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took me two hours to check in as there systems did not link with Expedia’s 30 minutes after they realised it’s there mistake did I get a room. The staff was courteous and they did upgrade me but then again when I booked a car to go the concierge forgot to book one. This was his only excuse. The lady at the guest relations was excellent and helpful beyond that everyone else was incompetent and the systems were flawed. Never again staying at address Makkah or any other address
Stayed 1 night in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new, clean and great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Umaru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. Easy access your taxi can drop you off directly at the hotel lobby no matter what time of the day unlike other hotels during Ramadan. Specious, family friendly, dining experience, cuisine was just wonderful. Made out Umrah during the Ramadan really relaxing and comforting. I am definitely coming back next year Inshallah.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adamu

Stayed 2 nights in Apr 2025

2/10 Terrible

Menna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible service
Stayed 2 nights in Apr 2025

10/10 Excellent

Adamu

Stayed 3 nights in Mar 2025

10/10 Excellent

FOUAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall I will definitely coming back
Stayed 10 nights in Mar 2025

10/10 Excellent

Issa

Stayed 4 nights in Mar 2025

10/10 Excellent

Nawaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

6/10 Okay

Alhassan

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The reception was excellent, lobby ambience is superb, its a modern property, but the service was poor from the room cleanliness to the laundry. The lift is also not SMART and not well clean. The floors walkways not well maintain "cleanliness"
Stayed 1 night in Mar 2025

2/10 Terrible

Amir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst address experience

One of the worst stay at address. Beds were smaller and uneven than standard twin room beds. I can tell this was some low quality beds to accommodate the season, even after multiple tries they didn’t change the room. Lifts are dead slow.
Stayed 3 nights in Mar 2025

2/10 Terrible

RAWAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing Experience – Would Not Recommend This was by far one of the worst experiences I've had, and I wouldn’t recommend it, especially for families with children. From every angle, it fell short of expectations. The staff would greatly benefit from proper customer service training, as the service provided was not up to standard. Additionally, the quality of the food was poor, and the prices were exceptionally high considering what was offered. Overall, it did not meet any reasonable expectations, and I would not consider returning.
Stayed 1 night in Mar 2025

8/10 Good

Naif

Stayed 2 nights in Mar 2025

8/10 Good

Bander

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

2/10 Terrible

Omar

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Sewage

Sewage smell in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Tajudeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Talhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2025

10/10 Excellent

Joud

Stayed 1 night in Mar 2025

10/10 Excellent

Abdullah

Stayed 2 nights in Mar 2025

10/10 Excellent

Iman, Dhahran

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Mar 2025

10/10 Excellent

mir

Stayed 1 night in Mar 2025

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025