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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Exterior
Triple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Lift
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Triple Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Quadruple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

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About this property

Al Ebaa Hotel

3 restaurants, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and a lift. For a fee, parking is available.

This 3.5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 30 for children
  • Covered self-parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 631 reviews
Rating 8 - Good. 160 out of 631 reviews
Rating 6 - Okay. 67 out of 631 reviews
Rating 4 - Poor. 15 out of 631 reviews
Rating 2 - Terrible. 19 out of 631 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mohammad

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service
Full toiletries in bathroom, prompt housekeeping
Stayed 2 nights in Jan 2026

6/10 Okay

Sharjeel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not walkable for old people, around 25 minutes walk to be inside tha Haram, There are lots of shops near by, some food options also close by..
Stayed 5 nights in Dec 2025

10/10 Excellent

Sumayyah

Liked: Cleanliness, staff & service, amenities
We had a good stay with a clean room and the half-board really helped save time in trying to find food. The lifts are a lot busier and slower than our last visit - perhaps more people are now staying at the hotel. I also found it odd that they’ve removed the shower doors which leaves a lot of water pooling in the bathroom. Aside from these small issues, the place is great, staff are helpful, location is close enough to Haram. We were satisfied with our stay, thank you!
Stayed 5 nights in Dec 2025

6/10 Okay

Muhammad Muzammil

Travelled with family
Disliked: Amenities
Not a good place to stay if you are having walking problems and especially if you use wheelchair as this property does not have the direct access to haram
Stayed 4 nights in Nov 2025

6/10 Okay

mohd

Travelled with family
Liked: Cleanliness
Very tiny room. Shower is not very convenient. Water spills all over when you take shower
Stayed 2 nights in Dec 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service
Decent room, excellent staff and close to the Harm. Great value for the price
Stayed 4 nights in Dec 2025

8/10 Good

ADEEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was ok, coffee was instant, not hard to to have a dispenser. Staff very friendly and helpful. Rooms were Ok, nothing special, dogs the job. Great location for the price, not a bad walk at all to Haram.
Stayed 4 nights in Dec 2025

6/10 Okay

Mohsin

Travelled with family
Slow check in process. Room was not ready at 5pm. Location is ok. 5 minute walk to Masjid Nabawi Rooms ok but not spacious as there was 5 beds in the room. No view as hotel next door is very close so hardly any daylight comes in. Room not cleaned everyday so we'd have to keep calling reception to get them to send cleaners
Stayed 5 nights in Dec 2025

6/10 Okay

Gassan

Disliked: Cleanliness, room comfort
Not so clean
Stayed 8 nights in Dec 2025

6/10 Okay

Afsar

Travelled with family
Proximity to haram was ok. You can cut the outdoor walk especially in sun, by entering Anjum hotel and taking their escalators to haram which is covered and cooler. The hotel was average, rooms were cramped with practically no space except beds. Food options around hotel is limited.
Stayed 2 nights in Dec 2025

8/10 Good

Anab

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Nice people and nice service. The food was just fine . I would definitely would come back Insha allah
Stayed 6 nights in Dec 2025

10/10 Excellent

Mohammed Fokhrul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2025

10/10 Excellent

Jalal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Mudassar

Stayed 3 nights in Dec 2025

10/10 Excellent

Adil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet service was a bit slow. A lot of traffic noise all night as on a very busy street.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rizwan

Travelled with family
Liked: Amenities
Excellent room service Great location Wonderful hospitality Had a great experience
Stayed 2 nights in Dec 2025

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, amenities
Room was good. The only problem you can't take a shower because it floods
Stayed 3 nights in Dec 2025

2/10 Terrible

BILAL SHIRALIE

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive aspect of this hotel is its reasonable distance from the Haram. Other than that, it is not worth the price being charged. The hotel is advertised as a 4-star property, but it’s actually a 3-star hotel!! The buffet was very poor, lacking both variety and flavour, and overall poorly managed. Basic amenities such as bottled water were provided very sparingly. In addition, the lifts were extremely slow resulting in long waiting times.
Stayed 7 nights in Dec 2025

10/10 Excellent

Motya

Stayed 2 nights in Dec 2025

10/10 Excellent

Monirul

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Bashir Sadiq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, smooth check in and on time, good distance to haram. Would recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Adel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient hotel serving the Grand Mosque. Would like to give a special mention to Emad at the front desk who was very good with assisting when called upon
Stayed 4 nights in Dec 2025

10/10 Excellent

Abdelhamid

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Aicha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2025