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Doubletree by Hilton Jabal Omar Makkah

Property class: 4

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, 60th Street
    ‪1 min walk‬
  • Place, Great Mosque of Makkah
    ‪1 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

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Exterior
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About this property

Doubletree by Hilton Jabal Omar Makkah

This smoke-free hotel features 2 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1006 reviews
Rating 8 - Good. 167 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram. Transport services were great. Overall liked it. Hope stay again
Stayed 7 nights in Feb 2026

10/10 Excellent

Aseel

Stayed 6 nights in Jan 2026

10/10 Excellent

Seerajeldeen

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all good
Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Stayed 4 nights in Jan 2026

8/10 Good

Anwar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 5 nights in Jan 2026

10/10 Excellent

Muhammadu

Stayed 1 night in Jan 2026

10/10 Excellent

Emran

Stayed 5 nights in Jan 2026

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services Many thanks
Stayed 5 nights in Dec 2025

6/10 Okay

Sharmin

Stayed 2 nights in Jan 2026

10/10 Excellent

Nadeemuddin

Very good i recomanded bestpmace to stay
Stayed 3 nights in Dec 2025

8/10 Good

Ambreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Muhammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Mr Bilal served really well at breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Mariem

Liked: Cleanliness, amenities, property conditions & facilities
Perfect when tired
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad Shahin, Garden Grove

Stayed 1 night in Jan 2026

10/10 Excellent

Naween

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel, everything is so clean and the staff is amazing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Wael, Ottawa

Stayed 1 night in Dec 2025

10/10 Excellent

Shaila, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were good and so close to Qaba.
Stayed 3 nights in Dec 2025

10/10 Excellent

hatem

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Easy check in and out. Good food.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Amenities
Everything was good, breakfast was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Shahbaz

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

sadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, it was a decent stay. However, some things were badly handled: 1- the hotel is advertised as being a short walk to the Haram from the hotel bus drop off. There is no map given on how to find your way back to the bus pick up (for first timers). My 80yr old mother and I, after umrah, ended up walking more 40 mins and got lost. It would be nice if some instructions were put in the room or bus on how to find your way back (i.e. leave by gate 79, walk to the Conrad, take the lift etc). To avoid this the next day, we asked the lady at the transport desk how to find the bus stop for the return journey. She was clueless, shrugged her shoulders and said she didn't know and went back to her phone and didn't even TRY to help further! What is she even doing at the Transport Desk if she can't help with such a basic question? 2- My 80yr old mum and I had booked two separate rooms in the same booking. The girl at reception put us on different floors even though there was a similar room on the same floor! Super inconvenient, especially as the key cards don't work for different floors. Please use common sense especially when booking people accompanying elderly relatives to avoid having to run up and down floors with multiple key cards. 3-Shower caps in bathrooms will help but the toothpaste packs were appreciated. Not all was bad. Staff was good. Concierge helped print out boarding passes. Beds were very, very comfortable. I'd return but there is scope to be better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aaliya

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and prompt in responding to questions. The room was clean. The elevators are plenty but quite full so require sometime in waiting on them. Overall the stay was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing specially the services from Muhammad Hamza.Thanks for your support.
Stayed 4 nights in Dec 2025

10/10 Excellent

MUHAMMAD N

Stayed 6 nights in Dec 2025

2/10 Terrible

foad

I went down once to eat breakfast and they charged me claiming I didn’t have free breakfast with my booking. Never went back. Had to buy breakfast the entire stay elsewhere.
Stayed 6 nights in Dec 2025