It is advisable to plan pick-up and drop-off arrangements in advance from the front of the hotel, as the main road is closed several times a day for prayers.
Yes, staff support was lacking. Pictures didnât fit with real situation. It was a scam and we were very disappointed. I donât recommend it for anyone.
Rooms were small, and not the cleanest. They dont clean everyday, so if you wabt your room cleaned you need to request them before hand. They dont refresh the towels/water and other amenities unless requested and theres no laundry service either
Close to haram, and location is good, but dont have very high expectation. Ok for a short duration for budget friendly option. Emaar al manar is in the same price range but considerably better
The room had a stench as if something had been rotting there for some time. The hotel put effort into things like providing dental kits rather than making their rooms livable. This hotel was not the cleanest and could do with a deep clean. The reception area is decieving as it looks nice, however the rooms do not reflect th. Hotel was not that bothered when we raised the problems with the room, citing rhat it was fully booked. We left 2 nights esrly without any reffund as we couldnt get any rest here.
Alhamdulillah. It was very good but everything was fine, but there was a bit of a dirty of dust because their hoover was broken. They were just brushing. We had an allergy problem.
Hotel was close to Haram. We prayed namaz right outside the hotel in the street. We arrived at 10:00 am Friday morning, they gave us the room right away. Next day we checked out at 2:00 pm after zuhur. The staff was very friendly.
The hotel was very close to haram. The area is very busy. There are lots of strores around but getting to the hotel with taxi was challenging as the area was closed for periods of time throughout the day. Even when not closed, it is very busy
Extremely dirty hotel. Bathroom leaks water, smells, rooms are so small. Reception doesnât speak English at all. Hotel is far from Haram. At least 15-20 mins walk.