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Hilton Suites Jabal Omar Makkah

5.0 star property

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Premium bedding, in-room safe, desk, soundproofing
Superior Room, 1 King Bed (Partial Haram View) | Living area | 46-inch LCD TV with premium TV channels, TV, MP3 dock
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ibrahim Al Khalil Road, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪1 min walk‬
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Kaaba
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

King, Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

King, Superior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room (Guest Room)

Premium bedding, in-room safe, desk, soundproofing

Twin Room (Guest Room)

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room (with Haram view)

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room (with Haram view)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Twin)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Accessible

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Bedrooms, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Twin Room, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 69 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite, 2 Bedrooms

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms

46-inch LCD TV with premium TV channels, TV, MP3 dock

Suite, 2 Bedrooms

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Partial Haram View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, desk, soundproofing

Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, soundproofing

Triple Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

King Room With City View

  • Sleeps 2

King Room With Partial Haram View

  • Sleeps 2

One Bedroom King Suite with Partial Haram View

  • Sleeps 4

One Bedroom Twin Suite With City View

  • Sleeps 4

One Bedroom Twin Suite With Partial Haram View

  • Sleeps 4

One Bedroom Twin Suite With Partial Kaaba View

  • Sleeps 4

Two Bedroom Suite With Partial Haram View

  • Sleeps 5

Accessible Two Bedroom Suite With Partial Haram View

  • Sleeps 5

Twin Family Suite

  • Sleeps 5

Superior Twin Room, 1 Bedroom

  • Sleeps 4

Superior Two-Bedroom Suite

  • Sleeps 5

One Bedroom King Suite with City View

  • Sleeps 4

Junior King Suite with Partial Haram View

  • Sleeps 3

Junior King Suite with Partial Kaaba View

  • Sleeps 3

One Bedroom King Suite with Partial Kaaba View

  • Sleeps 3

Two Bedroom Suite With Partial Kaaba View

  • Sleeps 4

Accessible Two Bedroom Suite With City View

  • Sleeps 2

Similar properties

Lounge
Conrad Jabal Omar Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,004 reviews
The price is CHF 220
includes taxes & fees
9 Feb - 10 Feb
Conrad Jabal Omar Makkah

About this property

Hilton Suites Jabal Omar Makkah

Luxury Makkah hotel connected to a shopping centre, steps from Souk Al-Khalil
2 restaurants, a bar/lounge and 3 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Hilton Suites Jabal Omar Makkah offers 484 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hilton Suites Jabal Omar Makkah. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 2 restaurants and 3 coffee shops/cafes are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 3 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Souk Al-Khalil and Alkhalil Courtyard
There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Suites Jabal Omar Makkah. For a fee, parking is available.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Alqandeel Restaurant – This restaurant serves breakfast, lunch and dinner.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Al-Falak Cafe – This café only serves light fare.
Al-Kawkab Cafe – This coffee shop only serves light fare.
Al-Khalil Cafe – This café only serves light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (SAR 230 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: SAR 105 to 300 for adults and SAR 50 to 150 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al-Falak Cafe
  • Al-Kawkab Cafe
  • Al-Khalil Cafe
  • Alqandeel Restaurant
  • Asia Restaurant

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Suites Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 105 to 300 for adults and SAR 50 to 150 for children
  • Self-parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002500

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah

Hilton Suites Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SAJJID M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aneeza Bashir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience staying at this location. The staff is extremely polite and accommodating. Its walking distance from Haram. Loved the dining options within the building.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafiq

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service are absolutely superb Staff more than happy to help you Restaurant staff and management were amazing go out of their way to accommodate will definitely be returning next year Rafiq
Stayed 6 nights in Oct 2025

4/10 Poor

Nayib, London

Stayed 1 night in Sep 2025

10/10 Excellent

Unjum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location of hotel to haram. Great breakfast. Lovely service from Montaha also.
Stayed 3 nights in Oct 2025

10/10 Excellent

ELSAYED, Victorville

Liked: Cleanliness, amenities
Wonderful view looking at Mekka from your room
Stayed 2 nights in Oct 2025

10/10 Excellent

Shefali

Stayed 4 nights in Oct 2025

10/10 Excellent

Shaymaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this Hilton every time I visit Makkah. The location is within minutes of haram. A fantastic location and hotel itself
Stayed 4 nights in Oct 2025

6/10 Okay

Zafreen

Stayed 1 night in Oct 2025

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Location! Location! Location! So close to The Harum. And very helpful and friendly staff! From check in to check out. I can’t remember all the names but wanted to thank Khloud. Our view was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruqayyah

Stayed 6 nights in Sep 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
We found it
Stayed 3 nights in Sep 2025

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Erum

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Suite is our favorite hotel to stay in Mecca. The staff is super nice and so hospitable. We had an accessible two bedroom suite for my mother needing wheel chair. The staff was so helpful especially Hassan. We had Buffet package which I highly recommend. The Cafetaria manager Mr. Rajab is so courteous and kind and made sure his team would serve food for my mom on her table as she was on wheelchair. He truly was taking care of all elderly and all families. Highly highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Zain Al Abdeen

Stayed 1 night in Sep 2025

10/10 Excellent

Mehbub

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay was very good. Staff are very helpful and very friendly. The breakfast was same every day which was the downside. Overall location was brilliant. Staff are very friendly and helpful. I would recommend you to stay at hilton
Stayed 10 nights in Sep 2025

10/10 Excellent

suhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel to stay in

One of the best hotels in Makka and their staff are the best and mostly the one in Reception, her name Donya she is so helpful and supportive
Stayed 2 nights in Sep 2025

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 4 nights in Aug 2025

10/10 Excellent

MWail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Fatoumata Binta

Stayed 3 nights in Aug 2025

6/10 Okay

Sanam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Tried to charge for childrens breakfast when the booking was clearly made including breakfast. The policy was very unclear and felt it was very deceptive to add charges when I had fully paid already. After speaking to 3 different managers and disputing the breakfast was included without charge. The room was very spacious and view was nice. Cleaners were great. Only ruined by having to spend more than an hr arguing how my booking sclearly states breakfast.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ahmed

Stayed 5 nights in Aug 2025

10/10 Excellent

choudury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible room service. Very clean rooms as well as good prayer room.
Stayed 4 nights in Aug 2025