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Makarem Umm Al Qura Hotel

5.0 star property

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Photo gallery for Makarem Umm Al Qura Hotel

Lobby
Daily buffet breakfast (SAR 100 per person)
Superior Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Shower, free toiletries, hair dryer, slippers
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ajyad Street, Makkah, Ar Rawabi
  • Abraj Al-Bait Towers
    ‪2 min drive‬
  • Kaaba
    ‪2 min drive‬
  • Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Quadruple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium King Suite

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (575)
The price is CHF 38
for 1 room
includes taxes & fees
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About this property

Makarem Umm Al Qura Hotel

Luxury hotel connected to a shopping centre in Makkah with free parking
A restaurant, a 24-hour business centre and a business centre are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Makarem Umm Al Qura Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Great Mosque of Makkah. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
  • Free local-area shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Al Taai Restaurant – This restaurant serves breakfast and lunch.

Languages

Arabic, English, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 100 per person
  • Rollaway bed fee: SAR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 10002241

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 312 reviews
Rating 8 - Good. 87 out of 312 reviews
Rating 6 - Okay. 68 out of 312 reviews
Rating 4 - Poor. 21 out of 312 reviews
Rating 2 - Terrible. 16 out of 312 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Iqbal, sidcup

Travelled with family
Disliked: Amenities
There was a continuous stinking smell of drainage coming through the drains which filled the room as well and there were no windows to ventilate. Tea not supplied, water not refilled, no condiments, rubbish toiletries, food was average and expensive. ATM was broken, barbers were only good to shave heads nothing else and expensive, no milk supplied for tea. All in all not worth the money they charged.
Stayed 1 night in Mar 2025

6/10 Okay

Mahbub

Liked: Cleanliness, staff & service
Porters and cleaners were very helpful and were eager to serve
Stayed 3 nights in Mar 2025

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Stayed 7 nights in Mar 2025

6/10 Okay

Yousuf

Stayed 8 nights in Mar 2025

10/10 Excellent

Abdulsabur, Ibadan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Haram. Walkable but not easy. Getting bus back osnt easy
Stayed 9 nights in Mar 2025

4/10 Poor

Aarzoo

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was a cockroach in the room on the praying mat. That was very unexpected and when I showed the video to the staff they did not do anything except said, "I am sorry for this"
Stayed 1 night in Mar 2025

6/10 Okay

Ibrahim

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Bassel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for it’s price
Stayed 4 nights in Mar 2025

10/10 Excellent

Elhadj

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

8/10 Good

Maulin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel - only the distance from Masjid Al Haram is a little bit far!
Stayed 3 nights in Mar 2025

8/10 Good

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities
Bus to haram
Stayed 1 night in Mar 2025

8/10 Good

Kazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were just getting a bad smell from the bathroom which was annoying. All other services are good.
Stayed 3 nights in Mar 2025

10/10 Excellent

SOHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Sandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Dilawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Mohammadovesh, Brandon

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Mirwais

Stayed 2 nights in Feb 2025

10/10 Excellent

Hosam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was very good 😊
Stayed 4 nights in Feb 2025

8/10 Good

Choudery

Stayed 1 night in Feb 2025

10/10 Excellent

ASIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Makarem hotel and felt like home. It was super clean, quite and comfortable, the room service was excellent. The staff Barakat, Raghad and Wajeden were very polite and friendly. Will come and stay at this place over and over. Thank you Makarem hotel and its lovely staff!!
Stayed 5 nights in Feb 2025

6/10 Okay

Muhammad

Travelled with family and small children
Liked: Staff & service, amenities
water drain wasn't good in washroom
Stayed 3 nights in Feb 2025

8/10 Good

youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

izhar

Stayed 1 night in Feb 2025