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Makkah Towers

5.0 star property

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Photo gallery for Makkah Towers

Experience the grandeur of our lobby, featuring a stunning atrium, glass elevator, and elegant seating areas.
Classic hotel room with two single beds, a wardrobe, and a television, featuring a seating area with a chair and side table.
Classic hotel room with a large bed, two smaller beds, and a sofa set, featuring a flat-screen TV, table, and lamp.
Welcome to our lobby, featuring a central table surrounded by decorative vases and potted plants, set against a backdrop of geometric tile flooring and marble walls.
Relax in our spacious lobby, surrounded by comfortable sofas and a stunning chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min walk‬
  • Kaaba
    ‪5 min walk‬

Room options

View all photos for Deluxe Room Partial Haram View with Three Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Partial Haram View with Three Twin Beds

7.2 out of 10
Good
(15 reviews)
  • 44 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Premium Room Partial Kaaba View with Two Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room Partial Kaaba View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite with Two Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Two Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Guest Room City View with Two Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Guest Room City View with Two Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room Partial Haram View with Two Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Partial Haram View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Room City View with Three Twin Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Studio Suite partial Haram View with Two Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite partial Haram View with Two Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for One Bedroom Suite Haram View With Two Twin Beds

One Bedroom Suite Haram View With Two Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite Haram View With Two Twin Beds

  • 90 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Duplex Suite Haram View With Two Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Duplex Suite Haram View With Two Twin Beds

  • 94 sq m
  • Sleeps 6
  • 2 Single Beds

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Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (875)
The price is CHF 116
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Makkah Towers

Luxury Makkah hotel connected to a shopping centre, steps from Abraj Al-Bait Towers
5 restaurants, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and 24-hour room service.
Makkah Towers offers 798 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodation at this 5-star hotel has kitchenettes with fridges. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Makkah Towers. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 5 restaurants and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Fayhaa restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • Steps from Abraj Al-Bait Towers and Great Mosque of Makkah
There are 5 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Makkah Towers. Parking is available for a fee.

This Art Deco Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Fayhaa restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
EL Etlalah Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open selected days.
Al Andalus restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Cafe Cino – This coffee shop serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (SAR 870 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 for adults and SAR 80 for children
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalus restaurant
  • Al Fayhaa restaurant
  • Cafe Cino
  • EL Etlalah Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • 6 buildings
  • Art Deco architecture
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 80 for adults and from SAR 80 for children
  • Self-parking fee: SAR 870 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000983

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Towers.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 898 reviews
Rating 8 - Good. 296 out of 898 reviews
Rating 6 - Okay. 129 out of 898 reviews
Rating 4 - Poor. 51 out of 898 reviews
Rating 2 - Terrible. 56 out of 898 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mian Muhammad Omer, SIALKOT

Stayed 1 night in Mar 2025

6/10 Okay

Masood

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay . Issues with the lifts

This was a good stay . However, the numbers of the lifts and the capacity of the lift chamber is very limited. Specially, during peak times, the people , including elderly and children, had to wait longer to get a place in the lift. Check in was smooth. Staff was friendly. Breakfast menu was excellent. Room services were good.
Stayed 2 nights in Apr 2025

8/10 Good

Saiful

Stayed 4 nights in Apr 2025

8/10 Good

Ismail

Stayed 2 nights in Apr 2025

10/10 Excellent

Shamim

Liked: Amenities, property conditions & facilities
Neat and clean rooms and great customer service Ghamdi provided a great client service
Stayed 3 nights in Apr 2025

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Hujefa

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 5 nights in Mar 2025

8/10 Good

Hujefa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

suleiman

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great hotel and the staff are amazing very helpful but the check in is at 6pm not like other hotels at 3pm
Stayed 2 nights in Mar 2025

10/10 Excellent

Irfan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We were at the peak season so had to plan ahead to take elevator waiting time into account.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sher Hassan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience..food quality is very bad. Elevator take 45mins avg
Stayed 3 nights in Mar 2025

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at Makkah Tower was an exceptional experience that truly enhanced my journey. The hotel's proximity to the Haram made everything so much easier, saving me from the usual stress and struggles of getting to and from the mosque. Whether for Fajr prayers or late-night worship, the convenience of being just steps away allowed me to focus entirely on my spiritual journey without distractions. The service was outstanding—efficient, welcoming, and always ready to assist with any needs. From the smooth check-in process to the attentive staff, every detail was taken care of, allowing for a peaceful and comfortable stay. The ambiance of the hotel further added to the tranquility, making it the perfect place for both rest and worship. If you're looking for a stay that elevates your spiritual experience while ensuring comfort and ease, Makkah Tower is the ideal choice. I highly recommend it to anyone seeking a truly seamless and fulfilling visit to the Holy Mosque.
Stayed 2 nights in Mar 2025

10/10 Excellent

Omar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Adil

Stayed 4 nights in Mar 2025

10/10 Excellent

Abdullah

Stayed 1 night in Mar 2025

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

8/10 Good

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended if traveling with young family

Very comfy, clean, straightforward check in
Stayed 4 nights in Feb 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the is the west. The Hotel's restaurant's are very expensive if you want to pay cash. Only one restaurant fee are little cheaper (Anber restaurant) but the mfood quality was not that good.
Stayed 2 nights in Mar 2025

8/10 Good

F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Morsheda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near to gate 79 of Haram Sharif.
Stayed 4 nights in Feb 2025

10/10 Excellent

ABBAS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Abdurrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram. Quiet side entrance gets you into the building (Tower 2). Close to shops which makes it very convenient. A shout out to Brother Munir who was of great service & help during our stay. Would definitely recommend. (even though the lifts can sometimes take a while to go up & down the 23 odd floors)
Stayed 5 nights in Feb 2025

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

2/10 Terrible

Kashif

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Poor Management – A Stressful Stay!

I had a terrible experience at Makkah Towers from Feb 19 to Feb 22. While the check-in process was smooth and the allocated room was spacious with an extra bed, the overall experience was extremely disappointing. First, the cleanliness and maintenance were unacceptable. The carpet was dirty, the iron was old and broken, and worst of all, the bathroom sink was severely damaged, as seen in the pictures I took. It’s shocking to see such poor upkeep in a hotel of this standard. The parking issue caused immense stress. I was initially told that my special needs parking sticker qualified me for free parking, so I left my car. The next morning, I came to know that the request was denied and therefore, to pay the full amount and move my car outside to free parking far in the other part of the city named Kudai Parking. Later, the hotel contacted me for feedback and promised a refund, but it was just empty words. Despite multiple follow-ups, nothing was resolved—no refund, just frustration and mismanagement. Due to the mismanagement and false assurances provided, my entire stay was marred by stress and frustration. Instead of offering a seamless and comfortable experience, the hotel’s incompetence tarnished what was intended to be a tranquil visit. The prices are significantly inflated, and the quality has been severely compromised. I would strongly advise against recommending this hotel to anyone seeking a hassle-free stay in Makkah. I am deeply disappointed with the experience.
Stayed 3 nights in Feb 2025