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Roots Hotel

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Photo gallery for Roots Hotel

Interior
Premium bedding, minibar, in-room safe, individually decorated
Café
Reception
Executive Suite | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, high chair

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Bathaa Quraish, Makkah, Makkah, 24352
  • Place, Great Mosque of Makkah
    ‪5 min drive‬
  • Place, Kaaba
    ‪5 min drive‬
  • Place, The Clock Towers
    ‪6 min drive‬

Room options

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Design Quadruple Room

Design Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated

Design Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
ibis Styles Makkah
Al Maabda
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 328 reviews
The price is CHF 20
includes taxes & fees
27 Jun - 28 Jun
ibis Styles Makkah

About this property

Roots Hotel

This hotel features 2 restaurants, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Change of towels is available on request
Roots Hotel offers 185 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Roots Hotel, you'll be close to Kaaba. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by car from Great Mosque of Makkah and 9 minutes from Makkah Mall
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Roots Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Makkah hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Roots Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SAR 45 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:30 PM
Late check-in subject to availability

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Roots Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 40.0 per night.
  • Cots (infant beds) are available for SAR 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: SAR 300 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 25 for children
  • Crib (infant bed) fee: SAR 35.0 per day
  • Rollaway bed fee: SAR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006437

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Roots Hotel Hotel
Roots Hotel Makkah
Roots Hotel Hotel Makkah

Roots Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Ibrahim

Disliked: Cleanliness, staff & service, amenities
Room & staff & amenities
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Shamsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean Hotel, spacious room with lovely fragrance in as you walk in the lobby. Friendly staff! Lovely shower. Overall Excellent stay!
Verified

8/10 Good

AYMAN

Liked: Cleanliness, staff & service, amenities
The hotel is very clean and the staff are friendly. However, the bathroom and shower are quite small.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2023
Verified

8/10 Good

ALAADDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

The hotel is good in general. Convenient neighborhood. Friendly and respectful staff. A bit far from "Haram". They have a shuttle.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

MIRZA SHAHID

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean but little far away from Harm.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Abdulmajeed

Very good
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Omar ibrahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Shuttle bus service to haram was not good and operated long waits. Uber/Bolt/Careem lots of delays. Condiments/toiletries and towel not stocked at room service.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Sauber und Komfort.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

sheerin

Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Omar ibrahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022