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Swissôtel Al Maqam Makkah

5.0 star property

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Daily buffet breakfast for a fee
55-inch Smart TV with satellite channels, TV
Executive Suite, 1 King Bed (No View) | Premium bedding, memory-foam beds, in-room safe, desk
Exterior
Room service – dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, The Clock Towers
    ‪1 min drive‬
  • Place, Great Mosque of Makkah
    ‪1 min drive‬
  • Place, Kaaba
    ‪1 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite (Partial Haram)

City view

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms (Partial Haram)

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, Twin Bed, Partial Haram View

Classic Room, Twin Bed, Partial Haram View | Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Twin Bed, Partial Haram View

8.4 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room Triple Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Partial Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Premier Triple Room, 3 Single Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Premier Twin Room, 2 Single Beds (Kaaba View) | Premium bedding, memory-foam beds, in-room safe, desk

Premier Twin Room, 2 Single Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed (No View)

Executive Suite, 1 King Bed (No View) | Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 3 Single Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms, City View

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, City View

Classic Quadruple Room, City View | Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, City View

Classic Triple Room, City View | Premium bedding, memory-foam beds, in-room safe, desk

Classic Triple Room, City View

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, Quad Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room (No View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room (No View)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View) | Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Swissôtel Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,023 reviews
The price is CHF 137
includes taxes & fees
15 Jun - 16 Jun
Swissôtel Makkah

About this property

Swissôtel Al Maqam Makkah

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
Swissôtel Al Maqam Makkah offers 1624 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature a safe and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Swissôtel Al Maqam Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from The Clock Towers and 5 minutes on foot from Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fahmida

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good 😊
Stayed 2 nights in Feb 2026

10/10 Excellent

Muhammad-Imran

Liked: Cleanliness, amenities, property conditions & facilities
Over all it was awesome !
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Stayed 7 nights in Feb 2026

10/10 Excellent

Farzana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2026

10/10 Excellent

mame

Liked: Cleanliness, amenities, property conditions & facilities
1%1
Stayed 1 night in Jan 2026

10/10 Excellent

GM FARUKI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, easy access to Heram, food delicious, stuff friendly and easy checkout and check in. Thanks for everything. KHOKAN, from Scotland UK
Stayed 6 nights in Feb 2026

10/10 Excellent

Ashar

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel serving World’s best breakfast. Very close to Haram and that gives it 10/10. Thx
Stayed 3 nights in Feb 2026

10/10 Excellent

Ragib

Liked: Cleanliness, staff & service, amenities
Room staff location
Stayed 4 nights in Feb 2026

8/10 Good

Ines, southaven

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and amenities but cleaning room service is poor.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ehab

Stayed 1 night in Feb 2026

10/10 Excellent

NUDRAT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all the staffs were very friendly and nice! rooms were clean. the only comment I want to make is about the stand shower. which didnt have a full coverage door which is why it was flowing water outside the shower area and the bathroom was getting wet. had to be very careful with that. everything else is very good. location was perfect.
breakfast
breakfast1
Stayed 3 nights in Feb 2026

8/10 Good

Mohammad Usman

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good: Excellent location, dedicated entrance and lifts are great. Staff are friendly. Nice rooms. Good restaurant for breakfast and dinner. Bad: - Very very slow wifi. It really needs upgrading. It probably hasn't been improved since the hotel was first launched in 2010. - bathrooms in rooms are functional but worn and slightly out-dated. - Restaurant food (huge buffet) goes cold very quickly Would I stay here again? Yes depending on price. The Jabal Omar hotels are much more modern and closer to the Haram.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hamidur

Liked: Cleanliness, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Excellent Hotel in Makkah I had an excellent experience at this hotel. Everyone was very nice, friendly, and helpful. The service and hospitality were truly outstanding. I highly recommend this hotel to anyone coming to Makkah for Umrah or Hajj — you won’t be disappointed!
Stayed 4 nights in Feb 2026

10/10 Excellent

Hina

Stayed 4 nights in Feb 2026

10/10 Excellent

Hanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Sheikh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and location was amazing
Stayed 1 night in Feb 2026

10/10 Excellent

hasan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
1st thing, access to Haram, very smooth. 2nd excellent breakfast. Staff very courteous. Lastly hotel helped arranging for taxi/ shuttle from hotel to Jeddah airport. Very smooth check in and check out
Stayed 1 night in Feb 2026

10/10 Excellent

Jamal, Kansas City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing bad to say about this place.
Stayed 10 nights in Jan 2026

10/10 Excellent

shamsuddin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, excellent service from the staff, clean rooms and the overall facility.
Stayed 2 nights in Feb 2026

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, property conditions & facilities
It was very comfortable, clean
Stayed 2 nights in Feb 2026

8/10 Good

Mashud

Stayed 4 nights in Jan 2026

8/10 Good

Mostafa Al

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would rate the stay as good, not excellent. The service and amenities such as water, tea, coffee, towels, and toiletries were provided generously. However, I found the room and bathroom a bit small and slightly congested. Aside from that, the overall environment and cleanliness were very good. The biggest advantage is the location—right by the Kaaba—which makes it extremely convenient for anyone who prefers not to walk long distances.
Stayed 3 nights in Feb 2026

10/10 Excellent

ayman

Stayed 3 nights in Feb 2026

10/10 Excellent

warisha

Stayed 3 nights in Feb 2026

10/10 Excellent

Usman, Port Elgin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Very clean, great facilities, and wonderful staff. Special thanks to Raghad at reception — she was incredibly helpful, understanding, and went above and beyond to accommodate our needs. Highly recommend!
Stayed 3 nights in Jan 2026