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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram Partial View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,003 reviews
The price is CHF 135
includes taxes & fees
8 Jun - 9 Jun
Swissôtel Al Maqam Makkah

About this property

Swissôtel Makkah

Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Swissôtel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Great Mosque of Makkah and 5 minutes on foot from The Clock Towers
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1030 reviews
Rating 8 - Good. 153 out of 1030 reviews
Rating 6 - Okay. 62 out of 1030 reviews
Rating 4 - Poor. 19 out of 1030 reviews
Rating 2 - Terrible. 41 out of 1030 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed Ali

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, 2 minutes walk from the Haram and lovely and attentive staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025

10/10 Excellent

Umme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Feb 2026

10/10 Excellent

Fadime

Travelled with group
Liked: Cleanliness, staff & service, amenities
👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Hasibur

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great environments and convenient location.
Stayed 3 nights in Feb 2026

10/10 Excellent

moshiur

Stayed 3 nights in Feb 2026

10/10 Excellent

Naeemul

Stayed 2 nights in Feb 2026

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Easy check-in, great location close to the haram, breakfast buffet was delicious. Kind and helpful staff. Can’t recommend enough.
Stayed 4 nights in Feb 2026

6/10 Okay

Sabeeha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff was great. Staff at the breakfast buffet were a bit sporadic and hard to get their attention. Location wise it was great and I love that it connects to the clock tower
Stayed 3 nights in Feb 2026

10/10 Excellent

Tahir, Tempe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very near to the Haram!
Stayed 1 night in Feb 2026

10/10 Excellent

Md Ali

Liked: Cleanliness, amenities, property conditions & facilities
It was good !
Stayed 5 nights in Feb 2026

10/10 Excellent

MARAM

Liked: Cleanliness, amenities, property conditions & facilities
It’s one of the best
Stayed 1 night in Feb 2026

10/10 Excellent

Hisham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Sea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good Service
Stayed 3 nights in Feb 2026

6/10 Okay

Nabeel

Travelled with family
Liked: Staff & service, amenities
We have been staying at this hotel 2014 but the quality of the rooms and buffet has been going down every time we visit. We informed the hotel management on our last visit but instead of getting better it has gine down.
Stayed 5 nights in Jan 2026

10/10 Excellent

Saifur

Stayed 6 nights in Jan 2026

8/10 Good

MAHIR

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is decent, staff is very helpful and friendly. The location is perfect, only steps away from Kaaba and connected to clock tower mall. Rooms are not up to the standard of the price you pay. Room was very damp and humid even with AC. Rooms are small and tight and there was cigarette smell throughout. Breakfast was decent but nothing special. Honestly for the high price tag you want to expect more. The price is only for the location but honestly Jabal Omar hotels are also easy walking distance and half the cost.
Stayed 5 nights in Feb 2026

10/10 Excellent

Abu

Stayed 3 nights in Feb 2026

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ayman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 2 nights in Jan 2026

8/10 Good

fadi

Stayed 1 night in Feb 2026

10/10 Excellent

SYED MAHMOOD

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Saleh

Stayed 6 nights in Jan 2026

10/10 Excellent

Suheyb

Stayed 2 nights in Feb 2026

10/10 Excellent

Hafizur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, the staff were friendly and welcoming.
Stayed 6 nights in Jan 2026