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Emerald Garden International Hotel

3.0 star property

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Photo gallery for Emerald Garden International Hotel

2 restaurants; breakfast served
Lobby
Interior
Outdoor pool, pool umbrellas, pool loungers
Combined shower/bathtub, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra
  • Place, Grand City Hall
    ‪19 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪7 min drive‬
  • Place, Sun Plaza
    ‪8 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪46 min drive‬

Room options

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, free cots/infant beds

Executive Room (Executive Deluxe)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is CHF 37
includes taxes & fees
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About this property

Emerald Garden International Hotel

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a sauna.
Emerald Garden International Hotel offers 158 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Emerald Garden International Hotel, you'll be within walking distance of DeliPark Mall Medan. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine at Meranti, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 12 minutes on foot from DeliPark Mall Medan and a 2-minute drive from Grand City Hall
  • Airport shuttle service available for a fee
Emerald Garden International Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 8780 square feet (816 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the business-friendly Emerald Garden International Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Medan hotel.

Meranti – This coffee shop specialises in Indonesian cuisine.
The Palace – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Executive Club – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emerald Garden International Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Emerald Garden International Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Emerald Garden International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is generally clean and good.

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....
Verified

4/10 Poor

Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra
Verified

6/10 Okay

THEVATHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

improve the rooms condition and change type of foo

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.
Verified

6/10 Okay

aisyah

Liked: Cleanliness

Small Room

Reserved for executive deluxe room but iy feels like a superior standard room
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.
Verified

6/10 Okay

JCHOU

Liked: Cleanliness, staff & service

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。
Verified

10/10 Excellent

Yunarto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay at emerald garden

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.
Verified

8/10 Good

Panyawat

Liked: Staff & service

Good and value for money

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay with little defect

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort