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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Front of property
Golf
Indoor pool
Lobby
Dinner and brunch served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Place, Medicine Hat Mall
    ‪3 min walk‬
  • Place, Galaxy Cinemas Medicine Hat
    ‪5 min walk‬
  • Place, Medicine Hat Exhibition & Stampede
    ‪5 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(70 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(61 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(38 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Along with a full-service spa, this smoke-free hotel has a casino and free water park access. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant and 2 bars/lounges are on-site.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. During your stay, you'll be connected to the convention centre and just a quick walk from Galaxy Cinemas Medicine Hat. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Indulge with aromatherapy, Ayurvedic treatments or massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Galaxy Cinemas Medicine Hat and 4 minutes on foot from Medicine Hat Mall
  • Pets welcome for a fee (restrictions apply)
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. Free self parking is available.

This 3.5-star Medicine Hat hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
R Kitchen – This restaurant serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant – On-site restaurant. Open selected days.
Elements Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square foot of space)
  • Children's pool
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 466 out of 1458 reviews
Rating 8 - Good. 386 out of 1458 reviews
Rating 6 - Okay. 323 out of 1458 reviews
Rating 4 - Poor. 178 out of 1458 reviews
Rating 2 - Terrible. 105 out of 1458 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Trevor

Stayed 1 night in Dec 2025

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room is clean but dated, beds were not very comfortable and toilet acted up not only in our room but our friends. We booked and requested adjoining rooms even had it confirmed by phone but when we checked in we were a few doors downs which I find irritating since I worked in the Hotel industry for years and our booking was early week for a few days- very quiet. We thought of staying longer but not being adjacent rooms changed our minds. We have stayed there quite often and during Casino renovations the hotel side needs a lot of help. Being clean was the only reason we stayed. We used to get little treats and/or a nice greeting when we checked in, but front desk crew were uninviting. Will think again of other places if they do not improve - not asking for much.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was adequate. Clean sheets and towels.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

6/10 Okay

Kyle

Stayed 2 nights in Dec 2025

6/10 Okay

Ayman, Mississauga

Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Travelled with group
Disliked: Staff & service
Casino was great. No hot tub but hotels.com says it does
Stayed 3 nights in Nov 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fresh. The only problem with the room was the heater. We we unable to adjust heat properly. Either hot or cold. Otherwise room was good
Stayed 1 night in Dec 2025

10/10 Excellent

Bryndal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded my room for free just by walking up to front desk was a aweome stay definitely will be staying again! One thing bed was a little rough definitely need mattress updates done but overall great stay
Stayed 1 night in Dec 2025

6/10 Okay

Taryn

Travelled with family
Disliked: Amenities, property conditions & facilities
This place is so outdated and needs a complete renovation. The breakfast was disappointing and disgusting. Since I had to eat early and leave before the rest of my family, I told them to go somewhere else to eat. I was basically only there for a total of 12 hours and most of that time was spent sleeping.
Stayed 1 night in Nov 2025

10/10 Excellent

Darin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool/waterslides, room service, casino all in all a great place to stay
Stayed 2 nights in Dec 2025

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If you’ve ever wondered what it’s like to stay in a hotel that feels abandoned by time, maintenance, and possibly the laws of physics, the Medicine Hat Lodge is your place. The lobby looks fine, but the moment you enter the hallways, the illusion dies: peeling wallpaper, stained carpets, and a musty/mildewy smell that should come with a lung health warning. Our room was a time capsule of disappointment — ripped bedding, ancient sagging mattresses, tiny sad pillows, dim lighting, and a heater controlled by a dial like a 1970s science experiment. The bathroom? A horror scene featuring thick green timescale and “non-slip” circles that absolutely do slip. The water park felt borderline unsafe: rusty supports, shaking slides, missing bulbs, and of course, no working hot tub. Even entering the building was a challenge since the main sliding doors don’t work, forcing guests to squeeze through one door — good luck if you use mobility aids. Communication was difficult, maintenance was nonexistent, and the entire place needs a renovation, a deep clean, and maybe an exorcism. Until then, I can’t recommend this hotel to anyone who enjoys comfort, safety… or breathing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and helpful staff
Stayed 1 night in Dec 2025

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very dated, lots of damage to carpet and doors. The room smelled like a litter box and the shower had hair in it. When asked if they had a different room we were told no but they would send housekeeping up to spray febreeze. Poolside rooms are extremely noisy as well.
Stayed 1 night in Dec 2025

8/10 Good

Tracey

Travelled with family
Liked: Amenities
Need to update fixtures in bathrooms - rust is not OK.
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Staff were friendly as always
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

6/10 Okay

Nik

Liked: Amenities
Disliked: Property conditions & facilities
The whole place is extremely old and run down
Stayed 2 nights in Oct 2025

6/10 Okay

Kristine, Airdrie

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Room was clean. Amenities are becoming dated. Food was not great. Quiet time was not respected by teams sharing the space
Stayed 1 night in Nov 2025

8/10 Good

Lane

Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Stayed 3 nights in Nov 2025

6/10 Okay

Jeremy

Room was clean
Stayed 1 night in Nov 2025