Good Evening to you all , everything was good and the staff was very good also but the hotel is near to the haram itâs very interesting but the rooms need to renovation
Location is ideal, very close to Haram. Service was excellent. Mr. khalid, House Keeping Manager was outstanding. He fulfilled all our house keeping requests. Many Thanks to him. Highly recommended for Madinah visitors
Receptionist is ok. The staff were very helpful and knowledgeable and excellent! They have laundry service that was completed within 24 hrs. They provided us with a nice fruit plate for each room. Room service was provided upon request. They provided us with the necessities everyday we stayed there, to make sure we did not run out. Excellent location food, shopping, & masjid nawabi and other mosques were within walking distance.
The only good thing about the hotel was the location. It was located near gate 318. The room was dirty, not sure if they clean it after every guest. The washroom was probably done in 80's. Would not recommend it to anyone