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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

City view from property
Deluxe Two Bedroom Apartments | In-room safe, desk, laptop workspace, blackout curtains
Indoor pool, open 5:00 AM to 10:00 PM, pool loungers
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪3 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout curtains

Executive One Bedroom Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Citadines on Bourke Melbourne

Along with an indoor pool, this smoke-free aparthotel has a fitness centre and a sauna. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Steps from Her Majesty's Theatre and 5 minutes on foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne

Citadines Bourke

Citadines Bourke Aparthotel

Citadines Bourke Aparthotel Melbourne

Citadines Bourke Melbourne

Citadines Melbourne

Citadines Melbourne Bourke

Melbourne Bourke

Melbourne Citadines

Citadines On Bourke Melbourne Hotel Melbourne

Citadines Bourke Melbourne Hotel

Citadines Bourke Hotel

Citadines Bourke Melbourne Aparthotel

Citadines on Bourke Melbourne Melbourne

Citadines on Bourke Melbourne Aparthotel

Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3076 out of 5241 reviews
Rating 8 - Good. 1640 out of 5241 reviews
Rating 6 - Okay. 363 out of 5241 reviews
Rating 4 - Poor. 107 out of 5241 reviews
Rating 2 - Terrible. 55 out of 5241 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sern En Nathanael, Singapore

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Strongly advise to avoid this glorified HOSTEL whereby they inform you housekeeping is done on Alternate days but fail to tell you what this means is just replacing towels and the miniature toiletries they provide. Full cleaning with changing of sheets is every 5days much less vacuuming the room.I was left with dirty towels on the floor and stain sheets from check in. Old dried up blood stains in duvet is such a healthy violation! even when additional housekeeping is requested whether for fresh towels or replenishment of basic amenities the service response has been extremely poor.Cost-cutting measures are understandable but there is no justification for unclean sheets, delayed basic service, and guests effectively having to “beg” for housekeeping. These are minimum hygiene and hospitality expectations, not premium requests. Beyond it location,I struggle to see how it qualifies as a Expedia Rated 4.5star establishment. Prospective guests should be aware: unless your expectations align with a serviced hostel experience at hotel prices, it would be wise to explore alternative accommodations. Expedia needs to be responsible with the ratings it gives a property and the partners it chooses to work with or risk loosing loyal clients that rely on Expedia platform for their travel needs.
Stayed 5 nights in Feb 2026

6/10 Okay

Shirley

Disliked: Cleanliness
Cleaning in apartment Daily never done till late afternoon like 4-5pm Shower full of mound Shower amenities very low not enough
Stayed 2 nights in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Citadines on Bourke Melbourne!! We loved the location as it was close to everything in the CBD. The room itself was spacious and very clean. There are lots of elevators so getting up and down was easy. The only issue I had was scented fragrance that hits you as you walk into the building and lobby (way too strong).
Stayed 4 nights in Feb 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, helpful staff and large well appointed rooms. Have stayed here twice now and would definitely stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Neil

Stayed 3 nights in Feb 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities
All satisfactory. The room was dark during the morning and day because it is extremely close to a nearby building....lighting needs to be on .
Stayed 3 nights in Feb 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities
room was great but was not cleaned after 2 days as expected. we stayed for 4 nights.
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Great clean room and excellent welcoming service
Stayed 4 nights in Feb 2026

10/10 Excellent

Peter

Stayed 6 nights in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Clean, quiet room
Stayed 1 night in Feb 2026

10/10 Excellent

Manon

Travelled with group
Liked: Cleanliness, amenities
Très beau séjour et en plus dans le quartier chinois. La nourriture est excellente ♥️♥️♥️
Stayed 2 nights in Feb 2026

8/10 Good

Gayle

Well equipped kitchenette.
Stayed 2 nights in Feb 2026

8/10 Good

Therese

Travelled with family
Liked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2026

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness
Good hotel for what it is. The staff were friendly and the location was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, comfortable bed, large spacious room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Klarynda

Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Jan 2026

2/10 Terrible

Sohrab, Casey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star hotel, not even close. Rooms were dirty and bed springs were popped out in the middle and side of the bed. When we complained, they said all beds are like this. But finally they changed our room. The second room was even worse than the first one. Spiders and dirty bathrooms. The bed was as bad as the original room. We asked for another room. The 3rd room’s bed was just ok but bathroom was not clean. Fridge was not working and smell like burnt plastic. Finally they replaced the fridge. Saying that, staff were trying to be accomodating but they were reluctant to do so. If you want, you can Ignore my comments and enjoy your back and heap pain the day after by sleeping on those beds.
Stayed 4 nights in Jan 2026

8/10 Good

sumit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poor reception staff
Stayed 1 night in Jan 2026

6/10 Okay

sumit

Travelled with family
Liked: Amenities, property conditions & facilities
Poor response from front desk staff Teresa for a request made at the time of booking. I wish they do better than that.
Stayed 3 nights in Jan 2026

10/10 Excellent

Czarina Camille

Stayed 1 night in Jan 2026