City Square Motel

3.0 star property

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Lobby
Lobby
Room amenity
TV
View from property

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
67 Swanston Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Standard Single Room

  • Sleeps 1

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Corporate Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Corporate Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Family Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Corporate Queen Room

  • Sleeps 2

Corporate Single Room

  • Sleeps 1

Similar properties

About this property

City Square Motel

Hotel in Melbourne, steps from Regent Theatre
Laundry facilities and free Wi-Fi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of City Square Motel's great location. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Regent Theatre and 7 minutes on foot from Melbourne Central
As a guest of City Square Motel, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This 3-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

6.6
Rating 10 - Excellent. 166 out of 1011 reviews
Rating 8 - Good. 346 out of 1011 reviews
Rating 6 - Okay. 219 out of 1011 reviews
Rating 4 - Poor. 135 out of 1011 reviews
Rating 2 - Terrible. 145 out of 1011 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Black mould in bathroom of room couldn't get in contact with staff to report mould
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Staff & service, amenities
Cheap and cheerful, great central location. Roomed smelled a bit but ok as cheap price.
Stayed 2 nights in Aug 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Disliked: Staff & service
To describe the accommodation as crudimentary would be frivolous and flattering. Kettle and toaster supplied but not cutlery, no water glass, one flat pillow, reverse cycle A/C but no controller. But, I guess, you get what you pay for. Very basic and cheap but conveniently located.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with reasonable price

the location is very convenient and the price is pretty reasonable with a spacious room. The bathroom is clean, the customer service is great.
Stayed 5 nights in Aug 2025

6/10 Okay

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean. Only one cup despite booking for 2. Foyer, corridor area dirty with graffiti. Location is great
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Stayed 1 night in Aug 2025

2/10 Terrible

Dee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truely awful place to stay. It's dirty and badly maintained. I discovered vomit stains on the wall by my bed. The manager did agree to giving me a new room, which was in slightly better condition. But I received no apology. I had to ask for my room to be serviced, but they didn't bother to do any cleaning as part of it. The only redeeming feature is it's located close to the arts and theatre district. I recommend you avoid this one.
Stayed 12 nights in Aug 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Stayed 1 night in Aug 2025

8/10 Good

Jye

Stayed 1 night in Aug 2025

4/10 Poor

Beryl

Disliked: Staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2025

6/10 Okay

Donna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Evan

Liked: Amenities
Not fancy but good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular room was excellent in every way. Other rooms can vary in condition, such as, do all power points and air conditioner work?
Stayed 1 night in Jul 2025

6/10 Okay

Suzette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good was a comfy bed and location. My room's carpet had not been vacuumed (food on floor), fridge not cleaned (food left in fridge and dirty glasses), microwave filthy. The bathroom sink tap was not attached to basin, toilet seat extremely loose and mould around sink and shower wet areas.
Stayed 1 night in Jul 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
No insight or discount parking offered . Very run down . Old and dirty .
Stayed 5 nights in Jul 2025

2/10 Terrible

Sabri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was shocking to see at first, unlike advertise pictures. The room was a small cage size with an extremely dirty window with hard to see anything outside. Noise outside with a noisy heater hard to let you sleep. Small dirty fridge and not to mention a very dirty carpet with clear dusty edges. I wasn't expecting hilton but felt like a chicken cage. I consider leave but too late to look a new one late time of the day. There was a fire test, so I tried to use dirty fire stairs and stuck as the outside door was locked. I could burn to death if there was a fire. I called reception to rescue me. I came later, and the outside door was locked. I was advised to use code on key tag that was almost erased, not able to read. My advise stay away
Stayed 3 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately for the price paid $302, the room did not measure up. Disappointed that the shower nozzle, basin tap & toilet seat were all loose/missing.
Stayed 1 night in Jul 2025

2/10 Terrible

Carmen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most dirties place I’ve ever stayed in. Mould in the bathroom dirty ripped carpet. No heating or cooling no blankets paper thin pillows TV didn’t work. Reception very unfriendly Do not recommend at all. Avoid at all costs.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
The room was better than expected. The only thing it needed was more pillows.
Stayed 1 night in Jul 2025