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DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Breakfast and dinner served
Exterior
Suite, 1 King Bed, Balcony (Yarra View) | View from room
Suite, 1 King Bed, Balcony (Yarra View) | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Balcony, River View (Skyline) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
270 Flinders Street, Melbourne, VIC, 3000
  • Place, Fed Square
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, SEA LIFE Melbourne
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for King Loft Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Loft Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Loft King Room With Federation View

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft King Room With Federation View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Interior)

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Interior)

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, River View (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Flinders Street Station View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Skyline)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (Skyline)

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Yarra View)

View from room

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Yarra View Suite With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Yarra View Suite With Balcony

  • Sleeps 3
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Melbourne - Flinders Street. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Degraves Street and 3 minutes on foot from Fed Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Platform 270 – This restaurant serves breakfast and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 April 2026 to 5 June 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Meeting facilities

Guests will have access to the following alternative facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing customer service and comfortable rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roger

Great location, nice room, and helpful staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities
Excellent stay, our room was at the rear of the hotel so nice and quiet, clean and efficient check in service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great, helpful, friendly staff, clean room and a great variety for breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and comfortable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ricki-lea

Liked: Cleanliness, amenities, property conditions & facilities
Staff made our stay so special, madyson I think her name was completely blew us away with her dedication to making our stay incredible, we can't wait to come back
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The menu was good and reasonable aircon worked and was super clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The friendliest staff I have ever encountered!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Nice large and comfortable room. Nice bed linen. Service was friendly. Breakfast was ok.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Altug

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stuff. Clean room with good river view.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very friendly staff, convenient location. I would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Service and staff were excellent. Room was well priced.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Great breakfast. Awesome location.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Amenities
Staff very friendly and helpful. Hotel close to everything we wanted to do and see.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jodie

Great location - quiet rooms and comfortable bed.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. So close to Degraves street, Flinders station, tram stops, NGV etc. Third time staying there, love it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Would recommend

Friendly staff, clean hotel and great location. We would stay there again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room size was great. Location excellent and bed very comfortable. TV didn’t work first night. Could have done with some cutlery and another chair.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Very convenient location. Would stay again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
This was a peaceful night in the middle of a very vibrant city. Room was set up so everything was intuitive and one thing I liked was that the bathroom was easy to use with clear writing on the shampoo and conditioner bottles (for those of us with glasses) and the water was hot and strong. Just great. Thank you.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Satnam

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great housekeeping. All staff vey friendly, courteous and pleasant. Great overall stay
Stayed 4 nights in Oct 2025