complicated process to find the damn carpark, upon arrival found dirty dishes left in dishwasher and knife block, crumbs on shelf in front of coffee cups, stained and sticky placemats, no spare bin liners provided whatsoever and no facial tissues. and random dark hair in the sheets, by the beds, on the floor etc. the health facilities ie sauna/steam room were functioning which was a pleasant surprise but didn't make up for the uncleanliness of the apartment, especially considering the cleaning charge added to the bill upon payment. what did they even clean? would not recommend.