My recent stay at 'Habitat' -Premium Southbank Apartment was very disappointing. The place was nothing like what was advertised on the website. Upon arrival, I noticed the floors were extremely dirty, with visible dirt and stains, indicating that proper cleaning had not been done. To make matters worse, I found hair on the bed, which was both unhygienic and unacceptable. The bathroom had a broken mirror crudely patched up with masking tape, which looked unprofessional and unsafe.Additionally, I was shocked to be charged a surprise 500 holding deposit not listed anywhere on the booking site. The overall cleanliness, maintenance, and transparency were far below expectations.