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Hotel Chadstone Melbourne MGallery Collection

5.0 star property

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Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Exterior
Restaurant
Restaurant
Meeting facility
Body treatments, facials, 8 treatment rooms, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar

Explore the area

View in a map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Caulfield Racecourse
    ‪5 min drive‬
  • Place, Monash University
    ‪6 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Shower, eco-friendly toiletries, hair dryer, bathrobes

Classic Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Des Créateurs)

Penthouse (Des Créateurs) | 1 bedroom, premium bedding, minibar, in-room safe

Penthouse (Des Créateurs)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Luxury Penthouse (Des Stylistes)

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chadstone Melbourne MGallery Collection

Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and Access to hot tub are on-site. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.
The shopping around Hotel Chadstone Melbourne MGallery Collection gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Chadstone Shopping Mall. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and yoga classes
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Chadstone Shopping Mall and 6 minutes by car from Monash University
Hotel Chadstone Melbourne MGallery Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery Collection. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Pastore Restaurant – On-site restaurant.
Altus Rooftop Bar – On-site rooftop bar. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping centre
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults and AUD 21.5 to 43 for children
  • Covered self-parking fee: AUD 50 per day (in/out privileges)
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Reviews

Hotel Chadstone Melbourne MGallery Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 360 out of 555 reviews
Rating 8 - Good. 117 out of 555 reviews
Rating 6 - Okay. 42 out of 555 reviews
Rating 4 - Poor. 21 out of 555 reviews
Rating 2 - Terrible. 15 out of 555 reviews

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 1 night in Jun 2025

10/10 Excellent

Beverlly

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our time
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Stayed 1 night in Jun 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very good. Room service food exceeded expectations. Rooms are very clean as nd well set out. Very convenient location. Will stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zichen

Stayed 2 nights in Jun 2025

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jenny-Maree

Liked: Cleanliness, amenities, property conditions & facilities
Staff and service was excellent. Breakfast wonderful. Room presentation 10/10. Only issue was noise from Dandenong Rd.
Stayed 2 nights in May 2025

10/10 Excellent

Susan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great proximity to shopping and dining.
Stayed 6 nights in May 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly. A little bit slow to check in. Breakfast was delicious.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Amenities
What can I say it’s chadstone shopping center and that’s always a good time!!
Stayed 2 nights in May 2025

10/10 Excellent

Arv

Stayed 1 night in May 2025

10/10 Excellent

Ben

Stayed 1 night in May 2025

10/10 Excellent

Qingqi

Stayed 1 night in May 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are absolutely amazing and super accommodating. The hotel itself is awesome, we always enjoy staying here.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, classy and clean rooms, bed was sooooo comfy! The staff were all friendly and made our stay perfect including a birthday treat! Shops and dining right on our doorstep and the pool to relax in late afterwards was great, cannot wait to stay again...wonderful stay cation.
Stayed 1 night in May 2025

8/10 Good

geoffrey

Stayed 2 nights in May 2025

10/10 Excellent

Tristan

Stayed 1 night in Apr 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything and the service was fantastic
Stayed 1 night in Apr 2025

6/10 Okay

pantaleo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's not a luxury hotel, noisy and the service is average
Stayed 2 nights in May 2025