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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board
Reception
Superior Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Premier King Room

8.6 out of 10
Excellent
(37 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(84 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Queen Room

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior King Room

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(152 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Brady Hotels Central Melbourne
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,001 reviews
The price is CHF 72
includes taxes & fees
14 Dec - 15 Dec
Brady Hotels Central Melbourne

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the pool at Hotel Grand Chancellor Melbourne. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Melbourne Central and Princess Theatre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1260 reviews
Rating 8 - Good. 429 out of 1260 reviews
Rating 6 - Okay. 139 out of 1260 reviews
Rating 4 - Poor. 46 out of 1260 reviews
Rating 2 - Terrible. 33 out of 1260 reviews

Reviews

10/10 Excellent

Keeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Theatre booked for a show.
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

10/10 Excellent

Giulio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the heart of the cbd. Rooms are great with an excellent view. Will definitely comeback on my next work trip
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jamie Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff close to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

jenelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stay.

Great location in CBD. Was very surprised and happy to be upgraded. Room was large and clean and bed very comfortable so I slept all night which is rare for me in a hotel. Breakfast was great value with a wide variety to choose from - fresh and replenished regularly. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lyndal

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location for theatre district

Great location for the theatre district, comfortable room, great rain head shower. Only disappointment was on check in I opted in for the prepaid buffet breakfast, however in the morning had to get home earlier than expected so asked for that to be cancelled, only to be told it was non refundable. I could understand for a group or larger booking that would be the case as kitchen would have to have prepared and catered for that many people, but for just one person, I was disappointed. In hindsight, it would’ve been nice to have been offered to take some food with me or at least a coffee.
Stayed 1 night in Sep 2025

4/10 Poor

Beth

The Ordinary Chancellor. Nothing Grand here

Paper thin walls - some kids were having a party across the hallway and down two doors and I could hear every squeal and giggle. Went from just after midnight until well after 1:15am Noise from the street as well. Nowhere near as “grand” as the Hobart Grand Chancellor
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome was genuine, and the room was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a comfortable bed Good value
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, room comfort

Great location but windows need upgrading

Friendly staff, great location and a good sized room for a couple to use while exploring Melbourne. The only downside was the windows in the room we stayed in on the 10th floor were old and rattled in the wind and rain. They also did very little to block out the street noise below (late night party crowd and cars honking horns and revving engines) and as a light sleeper that made it tough to get a good sleep.
Stayed 4 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very comfortable. Great staff & service.
Stayed 1 night in Sep 2025

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is over rated
Stayed 2 nights in Sep 2025

8/10 Good

Rose

Stayed 2 nights in Sep 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is outdated but still clean and comfortable! Staff were super helpful! There was ongoing work to update the hotel so in time it will be great. It was still very good all the same
Stayed 1 night in Sep 2025

2/10 Terrible

Peter

Stayed 1 night in Aug 2025

6/10 Okay

bernard

Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my time here. There are some refurb works happening which did not cause me any issues. I didn’t make use of the room service but they have breakfast delivery which is amazing. Staff were great. Would have extended if I had the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, amenities
Staff are very polite. Rooms are slightly dated but they have done a great job keeping them tidy. I would definitely continue staying at this property. The only downside is you have to lift your luggage up stairs to get in.
Stayed 2 nights in Aug 2025

10/10 Excellent

dannye Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No often do I say ‘just do it’

Ist time to visit this hotel after spending 5 nights at their equivalent hotel in Adelaide South Australia (excellent). This hotel is just as good. Great location to visit the northern part of the Melbourne CBD on the doorstep. Including the Theatre district, ChinaTown, Lygon street, Central and Victoria Market. Booked Queen deluxe and upgraded without asking. Modern renovations and excellent room facilities and bedding. Great breakfast ( buffet) staff friendly and efficient. Overall excellent experience. Experienced travellers.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the better, reasonably priced hotels in the theatre district. Close to the main shopping areas and great dining options with China Town nearby. Buffet breakfast better than most with great variety and freshness. The staff are so friendly and courteous
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 2 nights in Aug 2025