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Mercure Melbourne Southbank

4.0 star property

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Photo gallery for Mercure Melbourne Southbank

Exterior
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
Meeting facility
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room (Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(73 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout curtains, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout curtains, soundproofing

Standard Queen Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

View from room

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

Superior Queen River View Room | In-room safe, desk, blackout curtains, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Single Beds

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,007 reviews
The price is CHF 81
includes taxes & fees
8 Feb - 9 Feb
Holiday Inn Express Melbourne Southbank by IHG

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location walking distance to many attractions including resturants, pubs, shops and city and river attractions.
Stayed 4 nights in Oct 2025

6/10 Okay

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Alessandra

Stayed 2 nights in Oct 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room close to public transport.
Stayed 1 night in Oct 2025

8/10 Good

Sayerah

Travelled with family
Liked: Staff & service, amenities
Awesome location Amazing breakfast Quiet rooms Staff were lovely A/C didn’t work in our room and wasn’t fixed despite alerting the front desk. Overall a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy, Melton

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Oct 2025

10/10 Excellent

Terry, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very impressive hotel. 1min walk to southbank bars, Flinders Street station, Yarra river
Stayed 1 night in Oct 2025

10/10 Excellent

donna

Liked: Cleanliness, property conditions & facilities
Loved that the parking was easy to access, easy walking to many eateries and entertainment.
Stayed 7 nights in Oct 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Great location and hotel
Stayed 2 nights in Oct 2025

8/10 Good

Amita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good and the parking very convenient
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was ideal for my needs. The check-in and check-out experience could have been improved; I don't understand why it takes so long to wait in a queue.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great easy check in
Stayed 1 night in Oct 2025

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Cleanliness
The lobby was great but the rooms were small. Our bathroom was dirty with the floor looking like it hadn't been cleaned as it had black marks and a long black hair on the floor also the toilet continued to run when flushed
Stayed 1 night in Oct 2025

10/10 Excellent

Royston

Liked: Cleanliness, property conditions & facilities
good
Stayed 2 nights in Sep 2025

6/10 Okay

SIMON

Travelled with family
Liked: Cleanliness
Great self check in. Only one lift working during two day stay over a public holiday long weekend. Not great with long waits. Worst shower water pressure ever experienced that was barely a trickle everytime. Twin room booked into an accessible room was not what was expected that we paid for. Overall disappointing stay.
Stayed 2 nights in Sep 2025

8/10 Good

Duncan Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was outstanding
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great proximity to Arts Centre and CBD. Easy to wander to array of dining options along Southbank, or dine in-house.
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Elissa

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025