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Aparthotel

Milano Serviced Apartments

4.0 star property

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Photo gallery for Milano Serviced Apartments

Fridge, microwave, dishwasher, coffee/tea maker
Indoor pool
Interior entrance
Desk, soundproofing, iron/ironing board, free WiFi
LCD TV, DVD player

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8 Franklin Street, Melbourne, VIC, 3000
  • Place, RMIT University
    ‪1 min walk‬
  • Place, Melbourne Central
    ‪3 min walk‬
  • Place, Queen Victoria Market
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Deluxe One Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe One Bedroom Apartment

  • Sleeps 2

View all photos for Executive One Bedroom Apartment

LCD TV, DVD player

Executive One Bedroom Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Two Bedroom Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Two Bedroom Two Bathroom Apartment

LCD TV, DVD player

Two Bedroom Two Bathroom Apartment

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive One Bedroom Apartment - Monthly Stay

LCD TV, DVD player

Executive One Bedroom Apartment - Monthly Stay

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Studio Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Deluxe Two Bedroom View Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Two Bedroom View Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

Executive One-Bedroom Apartment (28 Night Rate)

  • Sleeps 2

View all photos for Two-Bedroom Apartment With Two Bathrooms

Living area | LCD TV, DVD player

Two-Bedroom Apartment With Two Bathrooms

  • Sleeps 6

Executive One Bedroom Apartment-Monthly Stay

  • Sleeps 2

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About this property

Milano Serviced Apartments

Family-friendly aparthotel with a rooftop terrace, 5-minute walk to Melbourne Central
Along with a fitness centre, this smoke-free aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. Each apartment provides an LCD TV with cable channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Milano Serviced Apartments's great location gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a gym and a business centre. This upmarket aparthotel has 103 apartments over 7 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Melbourne Central and 7 minutes on foot from Queen Victoria Market
Milano Serviced Apartments offers its guests a sauna and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Milano Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 103 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Milano Serviced
Milano Serviced Apartments
Milano Serviced Apartments Melbourne
Milano Serviced Melbourne
Serviced Apartments Milano
Milano Serviced Apartments Hotel Melbourne
Milano Serviced Apartments Apartment Melbourne
Milano Serviced Apartments Apartment
Milano Serviced Apartments Melbourne
Milano Serviced Apartments Aparthotel
Milano Serviced Apartments Aparthotel Melbourne

Milano Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 839 out of 2203 reviews
Rating 8 - Good. 785 out of 2203 reviews
Rating 6 - Okay. 330 out of 2203 reviews
Rating 4 - Poor. 144 out of 2203 reviews
Rating 2 - Terrible. 105 out of 2203 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities
Great place to stay with kids, handy with Aldi next door, could cook dinner, or walk to local cafes and restaurants. 5-10min walk to free tram loop. Room Could use a bit of maintenance (marks on walls, basin sink cracked) but the location and facilities made up for it. Loved the Lap pool, huge gym, spa and sauna. If you’re after an affordable room in a great location, this is it!
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Disliked: Cleanliness
Central
Stayed 4 nights in Oct 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Milano. We always stay here when we come to Melbourne
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fantastic pool and gym, easy parking. Aldi next door. Walking distance to many shops and dining options, transport etc. I needed more cutlery and staff got it for me immediately. Very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Alyce

Stayed 4 nights in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic gym, pool, spa and sauna facilities. Beautiful tennis courts but were told they were booked out for everyday of our stay even though most of the time no one was playing. Bit disappointed. Bathroom had signs of mould but apartment overall clean. Aldi next door very handy and PT easily accesible near apartments. Serviced apartments but need to supply your own washing powder/dishwasher pods. Apartments not cleaned daily only when you leave. Good price. Big apartment. Comfy beds. Overall great accommodation. 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 6 enjoyed our stay, just one night but managed to book the theatre room, have a swim, get take out and groceries close by and staff were helpful and friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Kiara

Liked: Cleanliness, property conditions & facilities
Communication shocking took my money but wouldn't let me stay because I paid of someone else's card then happy to put me out on the street after travelling 5.5 hours and wouldn't refund the money for a new room else where appalling treatment
Stayed 1 night in Oct 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked very last minute but had no problems. Property is in a great area for shopping and public transport. Staff were very helpful. Only concern is the check in process is a little slow. Will stay again
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Secure entry and parking, apartment was in an ideal location and transport close by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and lovely location
Stayed 1 night in Jul 2025

8/10 Good

Glenys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The locality was great. Very secure. Very close to Queen Victoria Markets and free tram that takes you to Southern Cross Station and Skybus. Aldi next door was so convenient and not far away is an IGA. The advertised cinema was a different concept from what I was expecting. Needed to ask for an iron, which reception staff brought up. Kitchen sink plug didn't hold water and towel rail needs securing to wall. These were minor issues. The advantages outweighed the disadvantages. Would be very happy to stay again
Stayed 7 nights in Aug 2025

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property, the gym is probably the best I have seen in Melbourne. The pool was good and the spa, Spa jets could go a lot longer. Awesome Sauna, reception staff are great. Only negative, room could have been a little bigger, but still comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kathy, cessnock

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location to the markets great. The room we was in needed a little TLC but the property itself was great
Stayed 2 nights in Aug 2025

8/10 Good

Javima

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

James

Liked: Room comfort
Disliked: Cleanliness

Poor start improved with time

We arrived to the receptionist busy on the phone ,she didn't even look up to acknowledge us . She checked us in but given us little information on how to use the key in the lift,other guests showed us how to use the lift . Our room smelled very badly if smoke ,which we reported straight away. Hannah was the lady that dealt with the complaint,she responded very quickly and offered us another or the cleaner to come and freshen the room , instead we asked for more towels,a hairdryer and and iron which she supplied to us After that our stay was fine
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Amenities, property conditions & facilities
It wsa so modern feeling and comfortabele bed, great pool and spa and an aldi right next door
Stayed 1 night in Aug 2025

2/10 Terrible

Tracey

Business traveller
Disliked: Cleanliness
Had a terrible experience here. Room had dirty tissues on the floor, used soap in the bathroom, used cups in the kitchen sink, and someone left their wallet and car key in the room and staff just left it there. Worse, during the night someone entered my room with a key, I yelled at them to get out and called reception about it and they had no idea who it could have been. So I didn’t sleep all night and felt very unsafe. Never again!!
Stayed 1 night in Aug 2025

6/10 Okay

mark

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

mark

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, amenities, beds, rooms and location. Will be staying again for every trip to Melbourne. Staff were accommodating and helpful and being so central made getting around a breeze.
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Currently has loud road construction outside hotel. We had a two bedroom apartment. These apartments are small and have no / minimal drawers or cupboards to put your luggage. The bathrooms are also small with no where to put your bathroom necessities. The staff were lovely but I wouldn’t recommend staying here
Stayed 3 nights in Jul 2025

8/10 Good

Lucy

Travelled with group
Great location walking distance to everything, friendly staff
Stayed 3 nights in Jul 2025