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Extended Stay America Suites Memphis Germantown

2.5 star property

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Photo gallery for Extended Stay America Suites Memphis Germantown

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
6500 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪2 min drive‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Place, Graceland
    ‪18 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Extended Stay America Suites Memphis Germantown West
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 943 reviews
The price is CHF 62
includes taxes & fees
6 Jan - 7 Jan
Extended Stay America Suites Memphis Germantown West

About this property

Extended Stay America Suites Memphis Germantown

Hotel in Memphis with free breakfast
Coffee/tea in a common area, laundry facilities and a TV in a common area are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Memphis Germantown, you'll be within walking distance of Lichterman Nature Center. You'll find features such as free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • 8 minutes by car from University of Memphis and 15 minutes from Wolfchase Galleria
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Memphis Germantown also features a vending machine, coffee/tea in common area, and laundry facilities.

This Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 293 out of 986 reviews
Rating 8 - Good. 205 out of 986 reviews
Rating 6 - Okay. 170 out of 986 reviews
Rating 4 - Poor. 128 out of 986 reviews
Rating 2 - Terrible. 190 out of 986 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craig at the front desk is very nice , he’s patient & very understanding
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs.Erica is very sweet , patient & understanding.
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service
Hotel was in a great location and the design of the facility is nice, the rooms have great layout. The cleaning is not good, though. The entire hotel smells pretty bad. There was grime on counter tops and heavy dirt and sludge in drawers of kitchenette. This facility is obviously very understaffed as well, as it was very hard to find an attendant and when I finally got them on the phone, they sounded exhausted and said that they were too busy to help, and I would need to wait 30 minutes. Checking in and out was difficult, as no one is at the desk and you have to call them multiple times to get someone to make their way to the desk. We had a broken door lock and the response when I got them on the phone was "well, management won't be here for 3 more days, I can't help you." We had to demand a room change, which she was able to accommodate. Staff isn't rude, just obviously stretched too thin. The bed was clean and comfortable, though, and the bathroom was clean. The shower curtain was too short and water got onto the floor. Overall, it was adequate, but definitely bring slippers for the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martwain

Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The kids in the floor above me were running up and down the halls all night long and it was really annoying to say the least. They even pulled the fire alarm at 2:30am on my 3rd night here. The staff were nice, especially the girl on the 2nd shift! The room I stayed in was exceptionally dirty upon arrival. I had to get it specially cleaned bc it was too nasty to inhabit at its current condition. There were even 3 HUGE dead cockroaches on the floor and on the edge of the under bed by the bedskirt. I felt really dirty whenever I was in my room. Last complaint, the tables, kitchen counters, and bathroom areas were not wiped down. I could have stayed somewhere nicer for the same price. And I should have. Did not rebook my room after this stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk ,Mrs.Tiara & Mrs.Erica are very sweet & understandable people ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Extended Stay Germantown is very friendly & Kind Hearted. Mrs.Erica & Mrs.Tiarra are very nice people ❤️
Stayed 1 night in Sep 2025

6/10 Okay

CasSandra

Business traveller
Liked: Staff & service, room comfort
Room needs a deep cleaning and updating. There was visual debris on the walls and some hard surfaces. Staff was responsive.
Stayed 6 nights in Sep 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Stayed 1 night in Sep 2025

8/10 Good

Martwain

Stayed 1 night in Sep 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Martwain

Stayed 1 night in Jul 2025

6/10 Okay

RODERICK

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

taryn

Stayed 6 nights in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice front desk attendant and helpful employees
Stayed 1 night in Jul 2025

10/10 Excellent

Nolvin josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

D. Elizabeth

Stayed 2 nights in Jul 2025

2/10 Terrible

Alexus

Disliked: Cleanliness, property conditions & facilities
The staff was nice, but the building has a roach infestation.
Stayed 1 night in Jul 2025

8/10 Good

Tekella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The outside looked fine, there was ample parking. Front reception was very friendly, hospitable and patient (Lena?). Hallway decor was outdated and room had a an icky vibe. Bed looked like a rollaway but had an ok mattress (if you like firm). Shower tub drained super slow, had to wait 20min to use again. Overall good price for just a quick overnight stay. Felt more like an old motel vibe.
Stayed 1 night in Jul 2025