Hampton Inn & Suites Memphis Germantown

2.5 star property

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Photo gallery for Hampton Inn & Suites Memphis Germantown

Restaurant
LCD TV
Exterior
Business centre
LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1680 South Germantown Road, Germantown, TN, 38138
  • Place, Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • Place, Beale Street
    ‪24 min drive‬
  • Place, Graceland
    ‪24 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Memphis Germantown

Pet-friendly hotel connected to a shopping centre in Germantown with free breakfast
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hampton Inn & Suites Memphis Germantown gets good marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Methodist Le Bonheur Germantown Hospital. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Germantown hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Brentwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Only negative was heating/cooling unit fan wouldn’t turn off. Too breezy and noisy in the room from it. Minor complaint.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean !! Parking wss great !! Staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Deanna, Lakewood Ranch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly, Germantown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in walking distance to good restaurants and shopping.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff, Colorado Springs

Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Joseph, McKinney

Stayed 2 nights in Sep 2025

10/10 Excellent

Abbie

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Staff is amazing.
Stayed 7 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Moldy shower Air conditioner is loud Sink does not drain well
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
The staff was friendly, and the hotel very nice. It’s central to most everything. My only issue was the mattress was terrible, too hard.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Property conditions & facilities
The hotel was absolutely beautiful and very clean. The only thing that I can say that I didn’t like about it was the pillows. They were awful, but other than that, the beds were comfortable. Everything was clean. Loved that they had shampoo soap and conditioner in the shower is ready for you.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Reunion

I really enjoy my stay at this hotel. The staff is friendly and helpful. I will be returning.
Stayed 1 night in Sep 2025

8/10 Good

Donna

Stayed 1 night in Sep 2025

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Initial staff was
Stayed 2 nights in Aug 2025

8/10 Good

Clarence

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenedy

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this Hampton Inn was nearly perfection! It was quiet, non-smoking and the staff was very friendly. My room was very clean and cozy. The only complaint about my room was my having to unplug the refrigerator because it was rattling so loud to where I couldn’t stand it anymore. Lastly, on my second day there, I had the breakfast in the lobby. It was okay. Lots of choices. Only I immediately became sick upon reentering my room and felt bad for the remainder of the day. Imagine taking a 4 hour trip home and having to stop to vomit every 20 miles. I loved the stay, but I probably won’t have the breakfast again.
Sliced fruit and peach cocktail juice
Scrambled eggs, chicken sausage and roasted Yukon gold potatoes
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Stayed 1 night in Aug 2025

2/10 Terrible

Shanetta

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025